Geico - Chevy Chase, MD

posted 2 months ago

Full-time - Senior
Remote - Chevy Chase, MD
5,001-10,000 employees
Insurance Carriers and Related Activities

About the position

GEICO is seeking an experienced Senior Manager with a passion for building high performance, low-latency platforms, and applications. In this role, you will build and manage a team of engineers focused on delivering enterprise-wide products that operate in a highly performant and efficient manner. You will play a crucial role in driving our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission. This position also involves co-creating a culture of psychological safety and continuous improvement within the team. As a Senior Manager, you will be an engineering leader who collaborates with the engineering staff to innovate and build new engineering solutions, improve and enhance existing solutions, and leverage engineering solutions to solve critical operational problems. You will lead the strategy and execution of a technical roadmap that aims to increase the velocity of product delivery and unlock new engineering capabilities. The ideal candidate will possess deep technical expertise to enhance application performance, conduct capacity benchmarking, improve availability and reliability, and design and evolve cloud infrastructure and architecture. Your responsibilities will include working closely with your Director to address project dependencies, negotiating and estimating incremental delivery dates for milestones with stakeholders, and ensuring timely project delivery. You will also identify and raise appropriate project risks while presenting detailed and implementable solutions or alternatives. Understanding how requirements and design choices may impact systems across multiple areas will be essential. You will report on your team's progress for project and other key metrics, presenting ideas for further improvement or influence on product or project delivery. Additionally, you will initiate and support performance evaluations of team members, cultivate a motivating culture, and build relationships with your team to foster an environment of trust and accountability.

Responsibilities

  • Work with your Director to address project dependencies and negotiate delivery dates for milestones with stakeholders.
  • Identify and raise appropriate project risks, presenting detailed and implementable solutions or alternatives.
  • Understand how requirements and design choices may impact systems across multiple areas.
  • Report on your team's progress for project and other key metrics, presenting ideas for improvement.
  • Initiate and support performance evaluations of team members.
  • Cultivate a culture that motivates all levels of performers to higher levels of achievement.
  • Build and maintain relationships with team members to support an environment of trust.
  • Influence team members to be receptive to feedback and cultivate a growth mindset.
  • Identify technical or analytical skill gaps and craft a remediation plan.
  • Execute difficult conversations on development and performance.
  • Craft and deliver strategic arguments to drive process improvement and enhance customer experience.
  • Manage up to leadership and provide feedback when appropriate.
  • Administer coaching plans and Performance Improvement Plans.
  • Craft fully compliant quality documentation and negotiate warning administration or involuntary termination.
  • Develop the team budget and report on results achieved at regular intervals.
  • Contribute significantly to the team planning process.

Requirements

  • 6+ years coding experience
  • 5+ years of development in a large-scale, mission-critical environment
  • 5+ years of hands-on work experience supervising personnel in a technical environment
  • 2+ years of experience with automated testing including Unit, Integration, and End-to-End functional testing
  • Bachelor's Degree in Information Technology or related field, or equivalent experience
  • Basic UI/UX and prototype design knowledge and experience
  • Hands-on experience with Marketing Automation platforms such as Salesforce Marketing Cloud
  • Proven experience in digital experimentation and using web analytics data to optimize the online customer experience
  • Knowledge of DTM tagging, including implementation solution design and processing rule set
  • Hands-on experience with Metadata management tools (Microsoft Purview, Collibra, Alation, Informatica, etc.)
  • Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc.)
  • Working knowledge of object-oriented development, Gang of Four (GOF) Design Patterns, Microservices, Dependency Injection with IOC containers, and both frontend and backend unit testing
  • Proven ability to learn technical concepts and adapt to new technologies quickly
  • Strong Cloud (AWS, GCP, Azure, etc.) platform knowledge
  • In-depth knowledge of MS Office tools such as PowerPoint, Outlook, Word, and WebEx for effective communication
  • Proficiency in Project Management and work item management tools such as Azure DevOps and Portfolio
  • Proficiency in Program Management tools such as MS Project, Visio, and Excel
  • Strong foundation in algorithms, data structures, and core computer science concepts
  • Experience in existing Operational Portals such as Azure Portal
  • Fluency with .NET, HTML-5, JavaScript/TypeScript, XML, JSON, RESTful Web Services, and Event Driven Architectures
  • Fluency with at least one modern language such as Python, Java, Go and experience with open-source software is a big plus
  • Experience with application monitoring tools and performance assessments
  • Experience in PowerShell Scripting
  • Ability to construct, interpret, and apply metrics to work and decision making.

Nice-to-haves

  • Experience with open-source software
  • Experience in digital marketing and customer experience optimization
  • Familiarity with Agile methodologies
  • Knowledge of DevOps practices and tools

Benefits

  • Premier Medical, Dental and Vision Insurance with no waiting period
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures
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