Senior Manager of Security Operations

$111,480 - $148,630/Yr

Lumen Technologies - Raleigh, NC

Full-time - Senior

Remote - Raleigh, NC

Telecommunications

About the position

The Senior Manager of Security Operations at Lumen is responsible for overseeing the daily operations of a team focused on managing security measures such as firewalls and threat mitigation. This role emphasizes operational excellence, continuous improvement, and collaboration with various stakeholders to enhance the company's security posture. The ideal candidate will lead technical teams while embodying Lumen's cultural beliefs, ensuring effective incident response and security management.

Responsibilities

• Support and enhance Lumen's abilities to detect and respond to security incidents, including internal events, targeted attacks, and all other cyber incidents.
• Manage active hunts in the enterprise for insecure, suspicious, or malicious activity, and analyze malware, network indicators, and call back channels to design and implement detection mechanisms.
• Facilitate and lead incident response calls, provide documentation and reports to senior management, and maintain incident documentation.
• Ensure Corporate Security owned infrastructure, event feeds, event processing, and asset intelligence are available and operating effectively.
• Research and understand initial threat vectors, create protection mechanisms to prevent threat recurrences, and recommend security best practices and system configuration standards.
• Support Cyber Defense by managing high-visibility projects and acting as a liaison between Cyber Defense and other business units.
• Demonstrate effective communication skills, both verbal and written, and perform an on-call shift rotation.

Requirements

• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.
• 8+ years of relevant work experience in incident response, computer forensics security, risk assessments, application security and network security.
• 3+ years of direct or matrixed leadership experience.
• Strong work ethic, demonstrated self-starter, ability to work in a fast paced, team-oriented environment with excellent verbal and written communication skills.
• Excellent understanding of common computing attack vectors.
• Considered expert in one (or more) of the following areas: Networking, Operating System (MS/Unix/Linux), database, or programming skills.
• Candidate must possess, or be willing to pursue, applicable professional/technical certifications, such as Security +, C|EH, OSCP, GCIH, CISSP, GPEN, GWAPT, GISEC, CISM or CISA.

Nice-to-haves

• 5+ years of dedicated incident response and computer forensics work experience
• Professional/technical certifications, such as Certified Information Systems Security Professional (CISSP), GIAC Certified Incident Handler (GCIH), GIAC Certified Forensic Analyst (GCFA), GIAC Reverse Engineering Malware (GREM), Certified Ethical Hacker (CEH), Offensive Security Certified Professional (OSCP) or equivalent certifications in these areas.
• Development experience in scripting languages such as Python or Perl.
• Hands on experience using commercial Security Incident and Event Management (SIEM), 'Next-generation' firewalls, web-content filtering systems, and/or Intrusion Prevention Systems.
• Experience writing custom snort IDS/IPS signatures.
• Experience with large enterprise data centers and/or networks.

Benefits

• Health insurance
• Life insurance
• Voluntary lifestyle benefits
• Short-term incentives or sales compensation
• Long-term incentive eligibility for Director and VP positions