Senior Manager, Product Coach

Captech Ventures - Chicago, IL

Full-time - Senior

Chicago, IL

Professional, Scientific, and Technical Services

About the position

The Senior Manager, Product Coach at CapTech is responsible for delivering results on complex business and technology initiatives by acting as a strategic partner and thought leader in the adoption of a Product Model. This role requires collaboration with stakeholders at all levels, coaching teams, and facilitating various product management activities to drive transformation success.

Responsibilities

• Quickly establish collaborative partnerships with key stakeholders and provide coaching at all levels in an emerging Product model
• Become a strategic partner to drive ROI and greater adoption for higher transformation success
• Assess the current delivery environment and recommend optimal Product approaches tailored to the culture and maturity of the organization
• Perform in various Product roles, including VP of Product, Product Manager, etc. where needed
• Collaborate with Design and Technology team members at all levels of the organization
• Facilitate backlog refinement, planning sessions, team touchpoints and retrospectives
• Influence at multiple levels (team, program, portfolio) of an organization and help implement recommended changes
• Perform hands-on project work as needed
• Prepare and deliver effective communications (written and verbal) regarding progress

Requirements

• 10+ years' experience working in Product roles
• 3+ years' leading teams of Product teams
• Ability to facilitate the delivery of and coach others to facilitate the creation of vision statements, personas, lean canvas, roadmap, etc.
• Product practitioner mindset with an understanding of common Product practices, value-driving oriented environments, and iterative development practices
• Knowledge of Product frameworks/schools of thought and ability to put theory to practice while considering organizational culture resistance/adoption
• Advanced knowledge of Jira and/or Confluence or other Agile delivery tools
• Experience with Value Stream Mapping and Lean product development leading practices
• Ability to establish credibility, build consensus, and achieve goals through influence
• Ability to establish and implement an effective work hierarchy across their organization and be able to coach the effective creation of Themes, Initiatives, Epics, Features, and User Stories
• Ability to coach organizations on implementing identification and resolution of dependencies, and deliver optimal solutions
• Flexibility to work with teams, individuals and executives and willingness to help with a wide variety of work products and people
• Excellent interpersonal/communication skills

Benefits

• Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health - A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources
• Carrot Fertility - Inclusive fertility and family-forming coverage for all paths to parenthood
• Fringe - A company paid stipend program for personalized lifestyle benefits
• Employee Resource Groups - Employee-led committees that embrace and incorporate diversity and inclusion
• Philanthropic Partnerships - Opportunities to engage in partnerships and pro-bono projects
• 401(k) Matching - Generous matching and no vesting period