Senior Manager, Product Development

Royal Caribbean Cruises - Miami, FL

Full-time - Senior

Miami, FL

1,001-5,000 employees

Administrative and Support Services

About the position

Join the Royal Caribbean Group as a Senior Manager of Product Development on the Destination Development Team, where you will play a pivotal role in shaping the guest experience for our Silversea Cruises brand. This full-time position, based in Miami, Florida, reports directly to the SVP of Destinations, Expeditions, and Itinerary Management. In this dynamic role, you will be responsible for managing teams that ideate and deliver high-quality products tailored for our guests. Your leadership will champion the product and experience vision, ensuring that every aspect of the product aligns with our strategic goals and operational feasibility. As the Senior Manager, you will lead the implementation and execution of new product concepts, experiences, and spaces for Silversea. This includes overseeing the entire guest experience from initial briefings through design and execution, ensuring that concepts are not only innovative but also marketable and capable of driving guest satisfaction and revenue. Collaboration is key; you will work closely with various departments, including Hotel Operations, Design, Marketing, PR, Technology, Sales, Risk Management, Revenue Management, Legal, and Corporate Development, to ensure a seamless integration of efforts across the organization. Your role will also involve managing relationships with third-party consultants, contractors, and owner's representatives, ensuring that all products and experiences are delivered on time and within budget. You will be accountable for the strategic direction of product development, leveraging consumer insights to enhance the overall vacation experience. This position requires a strong focus on leadership, collaboration, and the ability to navigate complex project timelines and deliverables, all while fostering a culture of creativity and innovation within your team.

Responsibilities

• Manage the people and teams responsible for ideating and delivering high-quality products for guests.
• Champion the product and experience vision to stakeholders and partners.
• Lead the implementation and execution of new product concepts, experiences, and spaces for Silversea.
• Ensure strategic alignment between all stakeholders throughout the product development process.
• Leverage consumer insights to improve the overall vacation experience with new products.
• Foster a collaborative team dynamic that connects various disciplines across the corporation.
• Manage all aspects of design and execution while enhancing products continuously.
• Create presentations outlining business environments, product positioning, and competitive insights for senior management.
• Accountable for the delivery of products and experiences, ensuring they meet strategic vision and budget constraints.
• Work closely with various departments to ensure proper awareness and planning for product launches.

Requirements

• Bachelor's degree in a closely related field of study.
• Minimum 8-10 years of experience in product design or a similar role.
• Significant experience in leading teams and bringing high-quality products to market.
• Experience working with creative disciplines such as designers and architects.
• Deep knowledge in developing physical products and consumer-centric solutions.
• Ability to provide vision and leadership across a large ecosystem of partners.
• Exceptional verbal and written communication skills, especially at executive levels.
• Proven ability to collaborate and achieve results through others.

Nice-to-haves

• Experience in the travel industry is ideal but not required.
• Basic understanding of consumer technology trends such as mobile devices and VR.

Benefits

• Competitive compensation package
• Career development opportunities
• Health insurance
• Paid holidays
• Flexible scheduling