CVS Health - Buffalo Grove, IL

posted about 2 months ago

Full-time - Mid Level
Buffalo Grove, IL
Health and Personal Care Retailers

About the position

The Senior Manager, Product Management and Development for Dental Medicare at CVS Health plays a crucial role in enhancing the dental Medicare product portfolio. This position involves conducting comprehensive market analysis and driving the development of new products that align with the needs of our customers and the strategic goals of the organization. The Senior Manager will provide expertise and thought leadership, contributing to strategic planning, market research, and fostering cross-functional collaboration to ensure the success of our dental plans. This role is pivotal in guiding the organization's growth and success by driving innovation, evaluating product performance, and ensuring compliance with regulatory standards. The Senior Manager will also be responsible for the accurate administration and management of all dental plans, ensuring they meet the highest standards of quality and effectiveness. In this position, the Senior Manager will develop product requirements and roadmaps, incorporating feedback from customers to refine the product strategy. They will collect and analyze competitive intelligence and member feedback, using these insights to inform product development. Collaboration across departments is essential, as the Senior Manager will generate new product ideas based on customer input, industry trends, and findings from extradepartmental studies. Acting as a subject matter expert within the Product Management and Development department, the Senior Manager will utilize their functional knowledge to navigate complex operations effectively. Additionally, they may support sales teams by providing expert insights and developing policies to ensure the proper implementation and administration of all plans. Monitoring the administration of plans to ensure compliance and identifying opportunities for ongoing improvement and cost savings will also be key responsibilities.

Responsibilities

  • Develops product requirements and roadmaps and incorporates feedback from customers into the product strategy.
  • Collects and analyzes competitive intelligence and member feedback, incorporating findings into the product strategy.
  • Collaborates cross-functionally to generate new product ideas based on customer input, extradepartmental studies and findings, and industry trends.
  • Acts as a subject matter expert within the Product Management and Development department, utilizing functional and working knowledge to complete complex operations in the department.
  • May support sales teams as subject matter expert.
  • Develops policies to ensure the appropriate implementation and administration of all plans.
  • Monitors administration of plans to ensure compliance.
  • Identifies opportunities for ongoing improvement and cost savings.

Requirements

  • 5+ years' work experience in product, strategy, operations or related field
  • Detail oriented
  • Adept at problem solving and decision-making skills
  • Adept at collaboration and teamwork
  • Adept at execution and delivery (planning, delivering, and supporting) skills
  • Adept at business intelligence

Nice-to-haves

  • Dental product knowledge
  • Medicare knowledge

Benefits

  • Full range of medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • Fully-paid term life insurance plan
  • Short-term and long-term disability benefits
  • Numerous well-being programs
  • Education assistance
  • Free development courses
  • CVS store discount
  • Discount programs with participating partners
  • Paid Time Off (PTO) or vacation pay
  • Paid holidays throughout the calendar year
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