Senior Manager, Product Owner Learning Management System

$105,500 - $175,900/Yr

Pfizer - Tampa, FL

Full-time - Mid Level

Onsite - Tampa, FL

Chemical Manufacturing

About the position

The Product Owner for Learning Management Systems (LMS) at Pfizer is responsible for setting the vision, strategy, and overall success of the My Essential Learning LMS (SAP Success Factors). This role focuses on enhancing the learner experience, ensuring timely responses to business needs, and delivering exceptional learning experiences that align with Pfizer's goals. The Product Owner will manage the entire lifecycle of the LMS, collaborating with cross-functional teams to define product features, develop roadmaps, and ensure compliance with necessary regulations.

Responsibilities

• Manage the entire life cycle of the Learning Management System (LMS) and Pfizer Partner Learning Solution (PPLS), including purpose, definition, design, planning, development, prototyping, and testing.
• Apply design thinking techniques to define product features and develop the roadmap based on effort sizing and overall business value.
• Collaborate with development teams and the business for sprint reviews and utilize agile development techniques for product testing and issue tracking.
• Translate product vision and user needs into prioritized user stories for the product backlog of new features and enhancements.
• Deliver ongoing initiatives and releases for efficiency and improved user experiences using user-centric design principles and data.
• Ensure compliance requirements are met and maintain up-to-date documentation and system configuration.
• Work with cross-functional teams to solve complex problems impacting multiple divisions.
• Serve as Chair of the Global Learning & Development Technology Steering Committee, managing governance and content for meetings.
• Lead enterprise LMS system upgrades and continuous improvement projects.
• Collaborate with Pfizer Digital/Business QA, Legal, and Compliance to perform risk analysis and resolve quality issues related to the LMS.
• Manage third-party vendors providing services for the Centralized Learning Administration Team, including contract oversight and continuous improvement.
• Develop and manage enterprise LMS communications, training, and documentation.
• Manage financials, budgets, and forecasts for the LMS.

Requirements

• 7+ years of experience in the Information Technology space with a BA/BS or equivalent.
• Experience with product management and direct experience working in Agile/Lean Development methodology.
• Knowledgeable about the latest trends and best practices in the Learning Technology space.
• Experience in contributing to and executing product visions, strategies, and roadmaps that achieve goals and outcomes.
• Exceptional ability to analyze user metrics and turn them into actionable insights.

Nice-to-haves

• Experience in the pharmaceutical or healthcare industry is a strong plus.
• Demonstrated success in developing and implementing strategic initiatives at increasing levels of responsibility.
• Proven experience with implementing learning and development technical solutions (e.g., SAP Success Factors, Degreed).
• Certification in Agile and Scrum development practices is a plus.
• Experience working with geographically distributed teams.

Benefits

• 401(k) plan with Pfizer Matching Contributions
• Paid vacation, holiday, and personal days
• Paid caregiver/parental and medical leave
• Health benefits including medical, prescription drug, dental, and vision coverage