Senior Manager, Product Services & Management - Radiant, Cupid, & Lumens

$130,300 - $228,000/Yr

Northwell Health - Lake Success, NY

Full-time - Mid Level

Lake Success, NY

Ambulatory Health Care Services

About the position

The Senior Manager of Product Services & Management at Northwell Health is responsible for overseeing the staff and activities of the department, ensuring alignment with internal stakeholders and vendors to develop effective technology solutions. This role involves project management for major initiatives, focusing on business requirement gathering, technical specification documentation, and strategic deployment considerations.

Responsibilities

• Provides leadership to Product Services & Management team members, supervisors, and managers by communicating and guiding toward achieving department objectives.
• Develops, communicates, and builds consensus for goals in alignment with the health system.
• Plans, organizes, and manages the staff and activities for an assigned technology area; selects, develops, manages, and evaluates direct reports; ensures performance appraisals are completed in a timely fashion.
• Collaborates with managers in the design, development, testing, and implementation of cost-effective technology solutions, including gathering and understanding business requirements, and ensuring application requirements are translated accurately into proposals and functional specifications.
• Ensures data is accurately maintained and available in a clear, concise, useful, and timely manner; initiates periodic audits and reviews as needed.
• Follows testing and implementation protocols; monitors deliverables to ensure deadlines are met.
• Works collaboratively with management in the coordination and implementation of assigned projects and initiatives; looks for opportunities to improve and streamline processes; reports unresolved issues to management.
• Oversees assigned analysts and developers to assess and prioritize health system support requests; reviews internal and external resources to ensure appropriate coverage.
• Builds and maintains inter/intra departmental and vendor work relationships to optimize operations.
• Demonstrates comprehensive understanding of all assigned data and the health system interconnects, including cause and effect of data modifications.
• Maintains department software, health system applications and data, and documentation to ensure highest quality standards are met.

Requirements

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 6-10 years of relevant experience and 5-7 years of leadership/management experience required.

Benefits

• Salary range of $130,300-$228,000/year
• Equal employment opportunity regardless of various characteristics.