Northwell Health - Lake Success, NY
posted 29 days ago
The Senior Manager of Product Services & Management is responsible for overseeing the staff and activities of the department, ensuring that technology solutions align with the strategic goals of the organization. This role involves partnering with internal stakeholders, vendors, and leadership to develop and implement cost-effective systems that meet operational and organizational needs. The Senior Manager will act as a project manager for significant initiatives, guiding the life cycle from business requirement gathering to technical specification documentation, testing plan development, and strategic deployment considerations. In this position, the Senior Manager will provide leadership to the Product Services & Management team, fostering an environment that encourages communication and collaboration towards achieving departmental objectives. The role requires the development and communication of goals that align with the health system's mission, as well as the planning, organization, and management of staff activities within assigned technology areas. This includes selecting, developing, managing, and evaluating direct reports, ensuring timely completion of performance appraisals. The Senior Manager will collaborate with other managers to design, develop, test, and implement technology solutions that are cost-effective and meet the health system's needs. This involves gathering and understanding business requirements and ensuring that application requirements are accurately translated into proposals and functional specifications. The role also includes maintaining accurate data and ensuring its availability in a clear and useful format, initiating periodic audits and reviews as necessary. Additionally, the Senior Manager will follow testing and implementation protocols, monitor deliverables to ensure deadlines are met, and work collaboratively with management on assigned projects and initiatives. The position requires a proactive approach to identifying opportunities for process improvement and streamlining operations, as well as building and maintaining relationships with internal and external stakeholders to optimize operations. The Senior Manager must demonstrate a comprehensive understanding of all assigned data and the interconnects within the health system, ensuring that the highest quality standards are met in department software, applications, and documentation.