Senior Manager, Q&C Digital Enablement

Johnson & Johnson - Trenton, NJ

Full-time - Senior

Trenton, NJ

Chemical Manufacturing

About the position

Johnson & Johnson Inc. is seeking a Senior Manager for Q&C Digital Enablement, located in New Brunswick, NJ, with consideration for candidates near J&J offices in Switzerland, Belgium, and the US. This role is pivotal in enhancing the digital maturity of Quality & Compliance (Q&C) by integrating innovative digital capabilities into the Q&C framework and strategy. The Senior Manager will lead a team of experts specializing in AI/ML, generative AI, and intelligent automation, focusing on the assessment and development of digital capabilities that transform Q&C business processes and systems. The position requires up to 10% travel, both domestically and internationally. The Senior Manager will define and execute strategies to meet the increasing demand for AI, generative AI, intelligent automation, and other emerging technologies within Q&C. This includes identifying and implementing use cases that deliver measurable value across segments, in collaboration with Research & Development, Supply Chain, and Transformation Office & Regulatory (TO&R). The role emphasizes driving the execution of initiatives to explore, build, and mature Q&C's digital capabilities, ensuring the effective leverage and scaling of technologies and solutions. Additionally, the Senior Manager will work across organizational boundaries to promote a more integrated, digitally-native approach that minimizes friction for the Q&C community and partners. Strengthening the integration between data and digital teams is crucial, ensuring that data is prepared for AI applications and that AI effectively utilizes the available data. The role also involves building predictive, recommendation, and/or large language model (LLM)-based models that are accurate, robust, and informative. Educating the Q&C community on the potential of emerging technologies to generate insights and manage risks is a key responsibility of this position.

Responsibilities

• Define and execute the strategy for meeting the growing demand for AI, generative AI, intelligent automation, and other emerging technologies within Q&C.
• Identify and implement use cases that create real, measurable value for Q&C, within and across segments, in partnership with R&D, Supply Chain, and TO&R.
• Drive execution of efforts to explore, build, and mature Q&C's digital capabilities, ensuring leverage and scale of technologies and solutions.
• Work across boundaries to ensure a more integrated, digitally-native way of working that reduces friction for the Q&C community and partners.
• Strengthen the integration between data and digital teams to form a cohesive strategy where data is ready for AI, and AI makes the most use of our data.
• Build predictive, recommendation, and/or LLM-based models that are accurate, robust, and informative.
• Educate the community on the art of the possible, and how emerging technologies can help Q&C generate insights and manage risk.

Requirements

• Proven experience in leading digital transformation initiatives, particularly in the healthcare or pharmaceutical sectors.
• Strong understanding of AI/ML technologies and their application in business processes.
• Experience in managing teams and driving cross-functional collaboration.
• Ability to define and execute strategic initiatives that align with organizational goals.
• Excellent communication skills to educate and influence stakeholders at all levels.

Nice-to-haves

• Experience with generative AI and intelligent automation tools.
• Familiarity with Quality Management Systems (QMS) and Computer System Validation (CSV).
• Knowledge of data analytics and self-service analytics tools.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan with company matching.
• Paid time off and holidays.
• Professional development opportunities.
• Flexible work arrangements.