Dish - Littleton, CO
posted 4 months ago
As the Senior Manager of RAN Engineering, Tier 3 Technical Support at DISH, you will play a pivotal role in leading a team that is at the forefront of transforming connectivity through cutting-edge technology. DISH is pioneering the development of the nation's first virtualized, standalone 5G wireless network using Open RAN on a hybrid cloud infrastructure. This innovative work represents a cornerstone of a truly connected world, unbound by the constraints of the past and adaptable to meet the diverse and evolving needs of our rapidly changing society, economy, and technology landscape. In this role, you will be responsible for overseeing a team of 5G RAN Ops Managers and potentially supervising RAN Engineers and Subject Matter Experts (SMEs) across the U.S. and/or offshore. Your leadership will be crucial for ensuring the delivery and upkeep of DISH's top-tier 5G operational RAN Network. You will drive operational excellence for DISH's 5G SA network, lead the team in Tier 3 Technical Support, and provide technical support and training to the Network Operations Center (NOC), including Advanced RAN Ops and markets. Collaboration will be key in this position, as you will work closely with RAN and cloud vendors such as AWS and VMware for Tier-IV product research and development support. You will also oversee software deployments, new hardware/software changes, and updates, while developing and maintaining National MOPS/SOPS for NOC/market SMEs. Additionally, you will collaborate with national teams, including RF teams, on KPIs, optimization, and technology development, ensuring that DISH remains a leader in the telecommunications industry.