Senior Manager, Sales and Operations

Rxo - Mishawaka, IN

Full-time - Mid Level

Mishawaka, IN

About the position

As a Senior Sales and Operations Manager at RXO, you will lead a sales team, identify opportunities to present world-class services, and generate new sales revenue. This role is pivotal in driving revenue and margin growth across multiple verticals and modes, while also mentoring and supporting a team in a rapidly growing environment.

Responsibilities

• Mentor and lead a team of inside salespeople; provide industry expertise, guidance, and support
• Interview and train new employees, conduct employee reviews and establish detailed performance goals
• Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
• Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
• Develop sales pipelines and strategies
• Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
• Review customer metrics in real time
• Assist with submitting timely customer bid packages and RFPs

Requirements

• 5 years of transportation-related experience
• Bachelor's degree
• 2 years of non-asset-based brokerage experience
• Experience in management and leadership; conflict resolution experience
• Ability to prioritize work and complete projects effectively within time limits
• Strong ability to think strategically and drive sales
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program