Lark Technologies - Mountain View, CA

posted 3 months ago

Full-time - Mid Level
Mountain View, CA
Publishing Industries

About the position

As Senior Manager of Sales Enablement at Lark, you will play a pivotal role in leading and optimizing our sales enablement and operations efforts. This position is designed to drive efficiency and effectiveness within our sales and client success teams. You will be instrumental in developing strategic sales training programs, enhancing sales processes, and ensuring alignment with our revenue goals. The ideal candidate will possess a strong background in sales operations, training, and enablement, particularly within the health technology sector. In this role, you will be responsible for driving the design and implementation of major scalable cross-functional sales programs and initiatives in partnership with stakeholders and the enablement team. You will lead the development and curation of sales content, including playbooks, presentations, and competitive analysis, to support the sales process. Additionally, you will design various learning experiences and resources to support sales and client success, ensuring that the training provided is effective and relevant. You will collaborate closely with the Sales, Strategy, and Client Success teams to gather data and insights that will help identify key learning opportunities and gaps. Your responsibilities will also include designing, developing, tracking, and measuring the effectiveness of training programs, providing tools and processes for sales enablement initiatives, and making recommendations for ongoing improvements. Establishing key performance indicators (KPIs) to measure the impact of sales enablement initiatives on sales productivity and revenue growth will be crucial. Moreover, you will be tasked with developing and maintaining consistent and compelling sales messaging across the Sales and Client Success teams, creating materials for the sales team tailored to specific opportunities, and managing a small team while promoting a culture of mentorship and growth. Regular reporting on sales enablement metrics and providing insights and recommendations to sales leadership will also be part of your duties. You will lead strategic pricing initiatives, provide contracting support, and oversee the RFP process to ensure timely and strategic responses.

Responsibilities

  • Drive the design and implementation of major scalable cross-functional sales programs and initiatives for leaders in partnership with stakeholders and the enablement team
  • Lead the development and curation of sales content, including playbooks, presentations, and competitive analysis, to support the sales process
  • Design virtual, in-person, on-demand, and ad hoc learning experiences and resources to support sales and Client Success
  • Work with the Sales, Strategy, and Client Success teams to gather data and insights to identify key learning opportunities and gaps
  • Design, develop, track, and measure the effectiveness of training; provide tools and processes for sales enablement programs with recommendations for ongoing improvements with all stakeholders
  • Collaborate with customer success teams to integrate customer feedback and insights into sales strategies
  • Establish key performance indicators (KPIs) to measure the impact of sales enablement initiatives on sales productivity and revenue growth
  • Develop and maintain consistent and compelling sales messaging across the Sales and Client Success teams
  • Create materials for use by the sales team for specific opportunities based on specific details of the opportunity
  • Manage and lead a small team; promoting a culture of mentorship, growth, and career advancement
  • Regularly report on sales enablement metrics and provide insights and recommendations to sales leadership
  • Lead strategic pricing initiatives, working closely with finance and competitive pricing teams
  • Provide contracting support, including the development and maintenance of legal templates
  • Oversee and manage the RFP process, ensuring timely and strategic responses

Requirements

  • Experience in sales operations, driving efficiencies and impacting sales effectiveness
  • Experience with sales methodologies, processes, and enablement best practices such as customer journey, curriculum creation, competency-based program design, program evaluation
  • Team-oriented, working with leaders, CSM's, AM's, analysts, and marketing
  • Entrepreneurial mindset, enjoy building and iterating with limited resources or direction, having no ego
  • Ownership mentality, not being satisfied until the sales function achieves its potential
  • Excellent problem-solving, analytical, and systems skills with high attention to detail
  • Proficiency with Microsoft and G-Suite; building models, forecasts, data analysis, and data visualization
  • A strategic thinker with excellent communication skills
  • Expert with Salesforce.com

Benefits

  • Comprehensive benefits package
  • Participation in a bonus program
  • Stock awards where applicable
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