Senior Manager, Sales Incentive Compensation (Nashville, TN)

Philips - Nashville, TN

Full-time - Mid Level

Nashville, TN

1,001-5,000 employees

Repair and Maintenance

About the position

As the Senior Manager of Sales Incentive Compensation at Philips, you will lead the strategy, operational needs, and analytics for a high-performance, customer-facing organization. This role is pivotal in ensuring that the performance of our North America Sales teams is accurately reflected in our tools and their compensation. You will oversee the Sales Incentive analyst team, ensuring they have the right tools, cadence, and KPIs to support the Sales Incentive requirements accurately and timely. Your success in this role will depend on your proven management experience, direct contact with Salespeople, and a strong analytical background. Ideally, you will have demonstrated experience in administering Sales Compensation plans and the ability to drive execution across multiple Sales Compensation plan structures. In this position, you will administer Sales Incentive Compensation plans and drive critical processes to facilitate sales planning. You will be responsible for decision-making, incentive plan tool setup, and execution. Key responsibilities include ensuring timely and accurate payment of Sales Incentives, conducting analysis of Sales Incentive payouts, engaging stakeholders, and participating in strategic planning activities. You will also play a significant role in process improvement and Sales information management to enhance the timeliness and accuracy of sales compensation. Additionally, you and your team will optimize the Sales Incentive Tooling (Anaplan) to achieve the best possible outcomes for both your team and the Sales teams. Your role will involve building and leading a high-performing team, with a strong emphasis on people leadership capabilities. You will be tasked with developing an optimal team structure, cadence, SOPs, and tools to ensure performance against KPIs. Managing performance and fostering continuous skill and career development will be essential aspects of your leadership. You will also be responsible for processing sales compensation accurately and timely, interfacing with sales management and operations, and resolving any disputes related to Sales Incentive Compensation. Continuous improvement will be a focus, as you identify data sources and opportunities for automation and process streamlining. Your subject matter expertise in Sales Go-To-Market strategy implementation will be crucial in providing requirements and recommendations for technical system builds and enhancements. Furthermore, you will support audit deliverables related to Commission payouts and assist with Sarbanes-Oxley testing of Sales Compensation processes.

Responsibilities

• Lead the strategy, operational needs, and analytics for the Sales Incentive Compensation team.
• Ensure accurate reflection of North America Sales teams' performance in compensation tools.
• Oversee the Sales Incentive analyst team, providing them with the necessary tools and KPIs.
• Administer Sales Incentive Compensation plans and facilitate sales planning processes.
• Drive decision-making and execution of incentive plan tool setup.
• Ensure timely and accurate payment of Sales Incentives and conduct payout analysis.
• Engage with stakeholders for strategic planning activities and process improvement.
• Optimize Sales Incentive Tooling (Anaplan) for better outcomes.
• Build and lead a high-performing team, focusing on recruitment and development.
• Manage performance and foster continuous skill and career development for team members.
• Interface with sales management and operations to ensure accurate crediting of sales transactions.
• Resolve disputes related to Sales Incentive Compensation and drive process changes.
• Support audit deliverables related to Commission payouts and Sarbanes-Oxley testing.

Requirements

• Bachelor's Degree or equivalent experience in Sales Incentive Compensation; MBA or Masters preferred.
• Minimum five years of people management experience in a transactional role, preferably in Sales Incentive administration or Sales operations.
• Experience leading a team that interacts with salespeople.
• Proven track record of building and sustaining high-performing teams.
• Demonstrated experience with Sales Incentive Compensation software, preferably Anaplan.
• Strong PC/Technical Skills: Advanced Excel, Word, PowerPoint.
• Excellent verbal and written communication skills with strong relationship management skills.
• Strong analytical and problem-solving skills with a solutions-oriented approach.
• Ability to collaborate effectively across partners and stakeholders.
• Ability to act independently and exercise judgment within defined practices and policies.
• Ability to work in a fast-paced environment while managing multiple projects and deadlines.

Nice-to-haves

• Experience with Sales Go-To-Market strategy implementation.
• Familiarity with Sarbanes-Oxley compliance related to Sales Compensation processes.

Benefits

• Company relocation benefits may be provided for this position.
• Diversity and inclusion commitment.
• Employee benefits including health and wellness programs.