Senior Manager Sales Operations

$110,000 - $125,000/Yr

Ryder - Boston, MA

posted 5 months ago

Full-time - Mid Level
Boston, MA
Rental and Leasing Services

About the position

The Senior Manager Sales Operations plays a pivotal role in leading and managing the administration of sales systems within the organization. This position is tasked with providing specialized expertise in financial reporting on all sales data for assigned business segments, as well as offering strategic consultation for initiatives that impact revenue growth for customers. The individual will be responsible for developing a comprehensive data strategy and roadmap, overseeing the initiation, planning, design, and implementation of various components and integrations within the sales system architecture. In this role, the Senior Manager will work closely with senior leadership, including the SVP, VPs, and Group Directors, to develop key initiatives that drive growth. This includes measuring and reporting on sales performance, as well as providing strategic advice and direction to sales leadership. The position requires a strong focus on data integrity, workflows, and processes, ensuring that the sales systems are aligned with the overall business objectives. The Senior Manager will also be responsible for facilitating communication between senior business management and consultants to ensure that decision-making information needs are met. This involves creating original concepts that align business needs with system capabilities, establishing standards and governance for data integration, and promoting adherence to guidelines across the organization. Additionally, the role includes supporting the design and execution of key growth initiatives, coordinating monthly sales reporting, and managing the customer acquisition cost (CAC) process to ensure compliance and accuracy in reporting.

Responsibilities

  • Develop and maintain overall architecture strategy for sales systems and data integrity.
  • Interact with senior management to understand their decision-making information needs.
  • Create original concepts to fit business needs into system capabilities.
  • Establish standards, processes, methodologies, and governance for data integration.
  • Provide technology direction and establish governing standards for data quality.
  • Support the design and execution of key growth initiatives.
  • Coordinate monthly sales reporting for various stakeholders.
  • Provide strategic guidance on revenue-generating activities based on sales data.
  • Facilitate performance reviews with metrics and tracking.
  • Manage account/territory processes and support forecasting and projections.
  • Evaluate and implement automation tools to support revenue generation and retention activities.
  • Train and develop direct reports.

Requirements

  • Bachelor's degree in marketing, finance, computer science, engineering, or a relevant field required.
  • Master's degree (MBA) preferred.
  • Five (5) years or more in Sales Operations or a similar role required.
  • Two (2) years or more managing others or leading teams required.
  • Strong knowledge of reporting and visualization tools (e.g., Micro Strategy, Tableau) - advanced required.
  • Knowledge of SQL for database queries - intermediate required.
  • Strong knowledge of MS-Excel for data manipulation - advanced required.
  • Knowledge and experience with customer databases, data warehousing, and sales automation systems - intermediate preferred.
  • Demonstrated experience with process redesign - intermediate required.
  • Knowledge of Salesforce.com reports and dashboards - intermediate required.
  • Strong understanding of Salesforce back office functionality - advanced required.

Nice-to-haves

  • Experience presenting to executives (preferred).

Benefits

  • Salary range from $110,000 to $125,000, supplemented with a bonus as applicable.
  • Salary determined based on internal equity, market data, and applicant's skills.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service