Ryder - Boston, MA
posted 5 months ago
The Senior Manager Sales Operations plays a pivotal role in leading and managing the administration of sales systems within the organization. This position is tasked with providing specialized expertise in financial reporting on all sales data for assigned business segments, as well as offering strategic consultation for initiatives that impact revenue growth for customers. The individual will be responsible for developing a comprehensive data strategy and roadmap, overseeing the initiation, planning, design, and implementation of various components and integrations within the sales system architecture. In this role, the Senior Manager will work closely with senior leadership, including the SVP, VPs, and Group Directors, to develop key initiatives that drive growth. This includes measuring and reporting on sales performance, as well as providing strategic advice and direction to sales leadership. The position requires a strong focus on data integrity, workflows, and processes, ensuring that the sales systems are aligned with the overall business objectives. The Senior Manager will also be responsible for facilitating communication between senior business management and consultants to ensure that decision-making information needs are met. This involves creating original concepts that align business needs with system capabilities, establishing standards and governance for data integration, and promoting adherence to guidelines across the organization. Additionally, the role includes supporting the design and execution of key growth initiatives, coordinating monthly sales reporting, and managing the customer acquisition cost (CAC) process to ensure compliance and accuracy in reporting.