Ryder - Concord, NH
posted 5 months ago
The Senior Manager Sales Operations plays a crucial role in leading and managing the administration of sales systems within the organization. This position is responsible for financial reporting on all sales data for the assigned business segments and provides strategic consultation for initiatives that impact revenue growth for customers. The individual will oversee the development and maintenance of the overall architecture strategy, ensuring data integrity, workflows, and processes are effectively managed. This includes leading the initiation, planning, design, and implementation of components and integrations that support the sales system architecture. In this role, the Senior Manager will interact with senior business management to understand their decision-making information needs and manage relationships with consultants to translate those needs into actionable system capabilities. The position requires the creation of original concepts to fit business needs into system capabilities, establishing standards, processes, methodologies, and governance for data integration and services. The individual will also be accountable for providing technology direction, reference architecture, and establishing governing standards while documenting architecture decisions and ensuring data quality. Additionally, the Senior Manager will support the design and execution of key growth initiatives, coordinate monthly sales reporting for various stakeholders, and provide strategic guidance on revenue-generating activities based on sales data. The role also involves managing account and territory processes, supporting monthly forecasting and annual projections, and evaluating automation tools to enhance revenue generation and retention activities. Training and developing direct reports is also a key responsibility of this position.