Senior Manager, Sales Operations

About the position

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Senior Manager, Sales Operations to support our growing Central team. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Responsibilities

• Facilitate the sales forecasting, planning, and budgeting processes across the sales organization, ensuring alignment with business objectives.
• Analyze performance data to uncover trends and actionable insights, supporting strategic initiatives focused on national accounts, target accounts, and cross-sell opportunities.
• Assess the effectiveness of the current go-to-market model and identify opportunities to enhance sales efficiency and effectiveness.
• Provide strong business analytical strength to help drive initiatives critical to ongoing growth.
• Monitor the accuracy and distribution of essential sales reports and other intelligence essential to the sales organization.
• Develop assignment of sales force quotas, ensure quotas are optimally allocated.
• Provide input to senior leadership in the development and administration of sales incentive compensation programs across the company.
• Proactively identify and prioritize opportunities for sales process improvement and efficiencies.
• Implement enabling technologies, including CRM, to field sales teams.
• Central POC for purchasing contracts by state/region/division working with sales managers.
• Develop and manage the sales operation function, including analysts, and other sales and management resources as needed.
• Coordinate training delivery to sales, sales management and sales support personnel.
• Contribute to high-impact projects that support business evolution, including acquisition integration, sales team expansion, and process rollouts aligned with company growth.
• Special Projects: we're still in fast growth mode and will have other projects pop up as the business evolves.

Requirements

• 5-8 years of experience in Sales Operations, Revenue Operations, Business Operations, or related roles, ideally within a high-growth environment.
• Bachelor's degree in Business, Finance, Economics, or a related field. An MBA or other advanced degree is preferred.
• Strong background in data analysis, creating sales dashboards, and identifying trends and insights that drive decision-making.
• Extensive understanding of business processes and tools to drive efficiency and growth.
• Exhibits superior quantitative and communication capabilities, and be able to think strategically, creatively, and tactically.
• Exhibits financial acumen and ability to quantify forecasts and sales pipeline probability.
• Identify business needs driving internal requests and create compelling solutions.
• Expertise in relevant business tools & systems administration (Excel, PowerPoint, HubSpot, Power BI, Tableau etc.).
• Strong communication and presentation skills with the ability to quickly establish trust, credibility, and influence.
• Experience collaborating with a geographically dispersed team in a highly-matrixed, fast-paced environment.
• Self-starter with a flexible work style, adaptable to internal and external customer requirements.
• Previous experience with NetSuite, WeSuite, HubSpot, or BI Tool preferred.

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Holiday Pay
• Education Incentives