Senior Manager Sales Operations

$110,000 - $125,000/Yr

Ryder - Austin, TX

Full-time - Mid Level

Austin, TX

Rental and Leasing Services

About the position

The Senior Manager Sales Operations plays a crucial role in leading and managing the administration of sales systems within the organization. This position is responsible for financial reporting on all sales data for assigned business segments and provides strategic consultation for initiatives that impact revenue growth for customers. The individual will oversee the development and maintenance of the overall architecture strategy, ensuring data integrity, workflows, and processes are effectively managed. This includes leading the initiation, planning, design, and implementation of components and integrations that support the sales system architecture. In this role, the Senior Manager will interact with senior business management to understand their decision-making information needs and manage relationships with consultants to translate those needs into actionable system capabilities. The position requires the creation of original concepts to fit business needs into system capabilities, establishing standards, processes, methodologies, and governance for data integration and services. The individual will also be accountable for providing technology direction, reference architecture, and establishing governing standards while documenting architecture decisions and ensuring data quality. Additionally, the Senior Manager will support the design and execution of key growth initiatives, coordinate monthly sales reporting for various stakeholders, and provide strategic guidance on revenue-generating activities based on sales data. The role also involves managing account and territory processes, supporting monthly forecasting and annual projections, and evaluating automation tools to enhance revenue generation and retention activities. Training and developing direct reports is also a key responsibility of this position.

Responsibilities

• Develop and maintain overall architecture strategy and data integrity for sales systems.
• Interact with senior management to understand decision-making information needs.
• Create original concepts to fit business needs into system capabilities.
• Establish standards, processes, methodologies, and governance for data integration.
• Provide technology direction and establish governing standards for data quality.
• Support the design and execution of key growth initiatives.
• Coordinate monthly sales reporting for sales teams and leadership.
• Provide strategic guidance on revenue-generating activities based on sales data.
• Manage the Customer Acquisition Cost (CAC) process with Docusign integration.
• Train and develop direct reports.

Requirements

• Bachelor's degree in marketing, finance, computer science, engineering, or a relevant field required.
• Master's degree (MBA) preferred.
• Five (5) years or more in Sales Operations or a similar role required.
• Two (2) years or more managing others or leading teams required.
• Strong knowledge of reporting and visualization tools (e.g., Micro Strategy, Tableau) - advanced required.
• Knowledge of SQL for database queries - intermediate required.
• Strong knowledge of MS-Excel for data manipulation - advanced required.
• Knowledge and experience with customer databases and sales automation systems - intermediate preferred.
• Demonstrated experience with process redesign - intermediate required.
• Knowledge of Salesforce.com reports and dashboards - intermediate required.
• Strong understanding of Salesforce back office functionality - advanced required.

Nice-to-haves

• Experience presenting to executives preferred.
• Knowledge of data warehousing - intermediate preferred.

Benefits

• Salary range from $110,000 to $125,000, supplemented with a bonus as applicable.
• Salary determined based on internal equity, market data, and applicant's skills and experience.