Ryder - Augusta, ME
posted 5 months ago
The Senior Manager Sales Operations plays a pivotal role in leading and managing the administration of sales systems within the organization. This position is tasked with overseeing financial reporting on all sales data for designated business segments and providing strategic consultation for initiatives aimed at driving revenue growth for customers. The individual in this role will be responsible for developing a comprehensive data strategy, creating a roadmap for sales system administration, and leading the planning, design, and implementation of various components and integrations that support the sales system architecture. In terms of sales system administration, the Senior Manager will ensure data integrity and manage workflows and processes while mitigating technical risks. This role requires interaction with senior business management to understand their information needs for decision-making and managing relationships with consultants to translate those needs into actionable system capabilities. The Senior Manager will also be responsible for establishing standards, processes, methodologies, and governance for data integration and services, demonstrating thought leadership across multiple domains of data. The position also encompasses sales reporting responsibilities, including the design and execution of key growth initiatives, coordinating monthly sales reporting for various stakeholders, and providing strategic guidance on revenue-generating activities based on sales data. The Senior Manager will facilitate performance reviews, manage the Customer Acquisition Cost (CAC) process, and support the annual budgeting process. Additionally, the role involves acting as a key liaison to other sales channels and functional areas within Ryder, managing account and territory processes, and evaluating automation tools to enhance revenue generation and retention activities. Training and developing direct reports is also a critical aspect of this position.