Ryder - Salem, OR
posted 5 months ago
The Senior Manager Sales Operations plays a pivotal role in leading and managing the administration of sales systems within the organization. This position is tasked with overseeing financial reporting on all sales data for designated business segments and providing strategic consultation aimed at enhancing revenue growth for customers. The individual in this role will be responsible for the development and maintenance of the overall architecture strategy, ensuring data integrity, workflows, and processes are effectively managed. This includes leading the initiation, planning, design, and implementation of various components and integrations within the sales system architecture. In addition to sales system administration, the Senior Manager will interact with senior business management to understand their decision-making information needs. This involves managing relationships with consultants to translate those needs into actionable system capabilities. The role requires the creation of original concepts that align business needs with system capabilities, establishing standards, processes, methodologies, and governance for data integration and services. The Senior Manager will also be accountable for providing technology direction, reference architecture, and establishing governing standards while documenting architecture decisions and ensuring data quality. The position also encompasses sales reporting responsibilities, where the Senior Manager will support the design and execution of key growth initiatives. This includes coordinating monthly sales reporting for various stakeholders, providing strategic guidance on revenue-generating activities based on sales data, and facilitating performance reviews with metrics and tracking. The Senior Manager will manage the Customer Acquisition Cost (CAC) process with Docusign integration to ensure the completeness and accuracy of sales packages for reporting and compliance. As a key liaison to all other sales channels and Ryder functional areas, the Senior Manager will manage account and territory processes, support monthly forecasting and annual projections, and evaluate, recommend, and implement automation tools to enhance revenue generation and retention activities. Additionally, the role involves training and developing direct reports to ensure a high-performing team.