Senior Manager, Sales Strategy & Operations

About the position

The Account Management Strategy & Operations team is at the forefront of building a world-class sales organization to drive the success of our SMB restaurant partners. It supports the post-sales team that focuses on accelerating growth and profitability for top SMB restaurants via DoorDash’s core product suite, innovative bets, and operational enhancements. Our Sales Strategy & Operations function is pivotal in crafting data-driven strategies, optimizing sales processes, and ensuring operational excellence — delivering an industry-leading go-to-market (GTM) motion for restaurants, sales teams, and DoorDash.

Responsibilities

• Lead post-sales strategy for top company priorities, developing a clear strategic vision for SMB Account Management sales strategy.
• Build a high-performing sales strategy function, setting the strategic vision for the team and driving operational excellence.
• Partner with cross-functional teams to expand and elevate offerings for SMBs, ensuring effective GTM approaches.
• Plan for future initiatives and products, shepherding the Account Management team into the future.

Requirements

• Experience driving sales outcomes and providing strategic leadership to cross-functional teams.
• Ability to build and execute pipeline strategies with sales teams.
• Strong analytical skills to deep dive into sales challenges and create system-wide solutions.
• Demonstrated ownership and responsibility for business outcomes.

Nice-to-haves

• Experience in complex, multi-stakeholder environments.
• Ability to find efficiencies in systems and lead with ownership and a bias for action.

Benefits

• 401(k) plan with employer match
• Paid time off
• Paid parental leave
• Wellness benefits
• Paid holidays
• Medical, dental, and vision benefits
• Disability and basic life insurance
• Family-forming assistance
• Commuter benefit match
• Mental health program