Senior Manager, Senior Instructional Designer

Charles Schwab - Lone Tree, CO

Full-time - Senior

Lone Tree, CO

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

As a Senior Instructional Designer (Sr. Manager) at Schwab, you will play a crucial role in transforming employee behaviors and mindsets through innovative learning solutions. You will analyze, design, develop, and maintain interactive, blended learning experiences that align with organizational goals, particularly in the areas of risk management and compliance. Your work will impact employees across the company, fostering a learner-centered approach that inspires and empowers them to reach their full potential.

Responsibilities

• Work with business partners and internal consultants to lead through the ADDIE model with an emphasis on Analysis, Design and Development phases.
• Conduct analysis to identify key behaviors and mindsets that will mature our risk management capabilities and create meaningful learning experiences.
• Maintain a strong learner focus by seeking out opportunities to gather learner inputs, prototype and share back findings to influence in creating impactful solutions.
• Generate a design strategy that addresses: Who, What, When, Where, Why, and How.
• Gain agreement on your proposed design strategy, defining design approach and deliverables that will make up the learning experiences you create.
• Design and develop effective learning experiences that reflect your ability to apply learning theory.
• Lead effective project meetings and working sessions that get results by setting meeting goals, demonstrating superior verbal communication, active listening, planning, and organizational skills.
• Create your project plan and manage your work, including feedback and review cycles to successfully meet milestone dates and training implementation deadline.
• Ability to quickly build and sustain collaborative relationships with partners and colleagues.
• Write compelling training materials; organize and communicate complex information in an easy-to-understand manner that facilitates learning, while following organizational writing guidelines.
• Create and use visuals and multimedia interactions that enhance the learning experience and facilitate learning transfer through the application of visual and instructional design principles.
• Ensure the learning solutions you create follow accessibility guidelines so that all employees can participate.
• Build assessments that adhere to best industry practices and are piloted with learners and SMEs prior to implementation.
• Articulate needs, risks, or implications, along with recommendations when scope changes or challenges surface.
• Deliver quality products and adhere to team standards and processes.

Requirements

• Bachelor's Degree in Instructional Design or a related field from an accredited college or university.
• Minimum of 6-10 years in creating blended learning experiences.
• Mastery in graphic design, video, audio, and graphic creation.
• Established understanding of Web Content Accessibility Guidelines (WCAG).
• Mastery of Learning Theory.
• Ability to write training content in plain, digestible language.
• Strong writing editorial skills.
• Ability to learn changing technologies quickly, including department's Content Management System, Camtasia, and Adobe Creative Suite.

Nice-to-haves

• Excellent time management and project management skills, managing multiple projects at one time.
• Ability to manage large, high complexity projects and multiple projects with ease.
• Ability to partner with a wide variety of partners and project teams.
• Demonstrated ability to problem solve, influence others, and execute in a customer-centric manner.
• Unwavering attention to detail and organization.
• Self-leadership.

Benefits

• 401(k) with company match
• Employee stock purchase plan
• Paid time for vacation
• Paid time for volunteering
• 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave
• Family building benefits
• Tuition reimbursement
• Health insurance
• Dental insurance
• Vision insurance