Senior Manager, Software Engineering Management

$251,576 - $281,576/Yr

ServiceNow - Kirkland, WA

Full-time - Senior

Remote - Kirkland, WA

Professional, Scientific, and Technical Services

About the position

The Senior Manager, Software Engineering Management at ServiceNow is responsible for leading a team of engineers in full stack software development to enhance the company's cloud platform. This role involves mentoring team members, managing feature development, ensuring quality and security, and executing the company's Continuous Integration and Continuous Delivery visions. The position also requires collaboration with product management and technical departments to meet software requirements and improve product offerings.

Responsibilities

• Lead and manage a team of engineers in full stack software development.
• Mentor team members and support their career development.
• Authorize timecards, leave, and IT hardware/software requests.
• Make decisions regarding hiring, termination, and promotions.
• Manage feature development and bug fixes.
• Provide customer support for delivered features.
• Prioritize and delegate work effectively.
• Monitor work progress and communicate updates to stakeholders.
• Ensure quality and security of software features.
• Execute timely delivery of high-quality releases.
• Lead the execution of Continuous Integration and Continuous Delivery initiatives.
• Design and evaluate new ideas for no-code application development on the ServiceNow Cloud Platform.
• Participate in engineering design discussions and guide best practices.
• Coordinate with product management to analyze software requirements.
• Collaborate with technical departments for efficient product releases.

Requirements

• Master's degree or foreign equivalent in Computer Science, Electrical and Electronic Engineering, or a related field.
• 6 years of experience in software engineering or related roles.

Benefits

• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Matching donations.
• Flexible time away plan.
• Family leave programs.