Senior Manager, Software Engineering (SRE Availability, Incident & Change Management)  

$120,000 - $300,500/Yr

Geico - Chevy Chase, MD

Full-time - Senior

Chevy Chase, MD

Insurance Carriers and Related Activities

About the position

The Senior Manager, Software Engineering (SRE Availability, Incident & Change Management) at GEICO is a leadership role focused on building high-performance, low-latency platforms and applications. This position involves managing a team of engineers to deliver enterprise-wide products efficiently while driving the transformation of the insurance business. The Senior Manager will lead the strategy and execution of a technical roadmap aimed at enhancing product delivery velocity and unlocking new engineering capabilities.

Responsibilities

• Collaborate with the Director to manage project dependencies, negotiate delivery dates, and ensure timely project completion.
• Identify and address project risks, presenting implementable solutions or alternatives.
• Understand how requirements and design choices may impact systems across multiple areas.
• Initiate and support performance evaluation of team members.
• Craft fully compliant quality documentation.
• Collaborate with product teams to understand pain points around performance and resiliency, formulating strategies to address recurring issues.
• Cultivate a culture of motivation and achievement, building trustful relationships with team members.
• Address technical or analytical skill gaps, encouraging team members to share knowledge and learn new technologies.
• Stay updated with current software engineering best practices.
• Craft and deliver persuasive arguments to drive projects for process improvement and customer experience enhancement.
• Manage team budget and report on results achieved at regular intervals.
• Contribute significantly to the team planning process, surfacing team proposals.

Requirements

• Fluency in at least one modern programming language such as Go, Java, or Python (Go/Python preferred).
• Hands-on software development experience at least 10-20% of the time.
• Experience with open-source software is a plus.
• Working knowledge of functional and object-oriented development paradigms and design patterns.
• Strong foundation in algorithms, data structures, and core computer science concepts.
• Experience implementing RESTful and GRPC services, event-driven architectures, and microservices.
• Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS).
• Familiarity with cloud platforms (AWS, GCP, Azure).
• Experience with application monitoring tools and performance assessments.
• Understanding of SQL and NoSQL databases, including stateful services management and storage.
• Knowledge of networking, caches, key/value stores, load balancing, global load balancing, queues, DNS, and CDN.
• Ability to construct, interpret, and apply metrics for decision-making and prioritization.
• Strong site reliability engineering principles.
• Exceptional leadership and communication skills.
• Effective negotiation abilities.
• Adaptability and capacity for learning technical concepts quickly.
• Commitment to fostering a culture of trust, accountability, and continuous improvement.
• Strategic thinking and the ability to drive projects for positive change.

Nice-to-haves

• One or more relevant certifications such as AWS Certified DevOps Engineer or Google Professional Cloud DevOps Engineer.

Benefits

• Premier Medical, Dental and Vision Insurance with no waiting period.
• Paid Vacation, Sick and Parental Leave.
• 401(k) Plan.
• Tuition Reimbursement.
• Paid Training and Licensures.