Senior Manager, Software Engineering

$194,000 - $242,000/Yr

New Relic - Seattle, WA

Full-time - Senior

Hybrid - Seattle, WA

Professional, Scientific, and Technical Services

About the position

We are looking for an experienced Senior Software Engineering Manager with passion for technology, people, projects and data. Passionate leaders with depth and breadth of technology experience who can encourage the team and guide it towards success. At New Relic, we love making software that improves the lives of people who make software. Our products help customers answer their most meaningful questions by allowing them to visualize, explore, and understand their ops, applications, and customer data. Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people. If you have a strong technical background but you are also a person with great mentoring skills and that knows how to collaborate with multiple teams to ship great software, we would like to hear from you.

Responsibilities

• Own and work with a team of engineers to design, build, implement and manage secure, scalable and reliable cloud based Database as Service (DbaaS) platform to support the New Relic Product Platform portfolio.
• Driving and contributing to the software architecture, design of our existing large-scale distributed systems and new DbaaS Platform we are investing in.
• Own, and drive vision and strategy for the DbaaS platform and provide architectural guidance for security, reliability, scalability, resilience, Disaster Recovery, performance optimization, and cost.
• Own and manage technical roadmaps, balancing new features, service reliability, and technical debt reduction.
• Collaborate with leadership, product management, and engineering to align priorities and plans.
• Driving and contributing to our culture of operational and business efficiency, like secure code, CI/CD pipeline, unit test, regression testing, uptime, investment in technical and infrastructure debt, blameless root cause with a learner and growth mindset.
• Attending Livesite meetings and bringing postmortem learning back to the team and organization.
• Driving good software engineering practices like SOLID design practices, design patterns, object-oriented design (OO) and object-oriented programming (OOP).
• Continue to learn from some of the brightest minds in the business, they are also looking to learn from you. Coaching and mentoring people.
• Drive the recruitment, training, development and retention of talent.
• Regularly collaborates with PMs, technical leaders, and other stakeholders to clarify project requirements and execute cross team initiatives.

Requirements

• 10 years programming and administration experience, and technical depth with at least one or more database such as MySQL, PostgreSQL, and Redis on the AWS Aurora/Elasticache, Google CloudSQL/Memorystore, and Azure Database/Cache platforms, preferably on a cross Linux/Windows platform.
• 6+ years of people management experience.
• Hands-on experience driving the software architecture, design, large-scale multi-tiered Database Platform, distributed software applications, tools, systems, and services using service-oriented architecture, object-oriented design and with RestFul API endpoints.
• Proven expertise in building and maintaining secure, scalable, and highly available cloud-agnostic DBaaS platforms.
• Strong DevOps experience in developing and maintaining database infrastructure on major public cloud platforms (AWS, Azure, GCP).
• Strong experience in architectural patterns and anti-patterns for resiliency, geo-availability, and disaster recovery.
• Experience with large, complex, geographically distributed enterprise environments.
• Proficient in Infrastructure-as-Code for multi-cloud and multi-region deployment.
• Familiarity with modern cloud deployments, compute, storage, networking, containers, databases, and security.
• Effective at driving transformational projects, and unifying technical teams around a common architecture.
• Proven track record of setting and achieving ambitious goals, guided by metrics.
• Intellectual curiosity and drive, decisiveness, experience with ambiguity and complexity.
• Excellent communication skills, capable of engaging both technical and executive audiences.
• Comfortable working across time zones (India/US/EU time zones) in a fast-paced setting.
• Experience with Livesite and postmortems and bringing learning back to the team and organization.
• Demonstrated ability to coach and mentor engineers or managers in all aspects of their engineering duties and growth.
• Demonstrated experience with building and scaling tier-1, tier-2 systems.
• Experience working cross team projects with the ability to identify risks and weigh tradeoffs.

Nice-to-haves

• Strong Experience in cloud DBaaS production environments.
• Experience with Crossplane or similar tools for controlling cloud-managed services.
• RDBMS skills in SQL or NoSQL including schema design, query optimization, and performance tuning.
• Experience with Vector Database.
• Experience working in large SaaS environments.

Benefits

• Healthcare
• Dental
• Vision
• Parental leave and planning
• Mental health benefits
• 401(k) plan and match
• Flex time-off
• 11 paid holidays
• Volunteer time-off
• Discounted employee stock purchase plan
• Other competitive benefits designed to improve the lives of our employees.