Senior Manager, Supply Chain Programs - Day Shift

GXO Logistics - Dallas, TX

Full-time - Senior

Dallas, TX

Transit and Ground Passenger Transportation

About the position

As the Senior Manager of Supply Chain Programs at GXO Logistics, you will be responsible for managing the customer experience and establishing strategic direction for customer account growth. This role involves leading and managing various supply chain initiatives, ensuring operational excellence, and promoting a culture of continuous improvement within the organization.

Responsibilities

• Establish, lead, and manage strategic programs and initiatives across all aspects of supply chain operations
• Consolidate, track, trend, and report on operational data derived from multiple data points
• Create reports and presentations for senior leadership and key stakeholders
• Manage account-driven initiatives while maintaining confidentiality and providing tools to operations management
• Establish goals, plans, and related metrics; track progress and manage obstacles to achieve program objectives
• Develop tools, reports, techniques, and assist with implementing reporting systems for operational support
• Sustain Lean culture and promote a diverse work environment focused on continuous improvement of processes

Requirements

• 5 years of senior project/program management experience
• Supply chain operations managerial/supervisory experience
• Proven working experience in program development, strategy, and problem solving
• Proficiency in Microsoft Office applications, data analytics, Power BI, and project tracking software
• Proven logistics industry/supply chain management knowledge and experience
• Solid organizational skills with attention to detail and ability to multitask

Nice-to-haves

• Bachelor's degree, MBA or advanced degree in a related field
• Six Sigma, Kaizen or process improvement certifications
• Superior knowledge of vertical supply chain
• Demonstrated ability to understand and discuss technical concepts and evaluate new ideas with technical employees
• Ability to develop insightful, value-added analyses with detailed explanations
• Proven ability to deliver results and prioritize tasks in a fast-moving environment

Benefits

• Full health insurance (medical, dental, and vision)
• 401(k)
• Life insurance
• Disability insurance