Senior Manager Talent Acquisition, People Team (00428)

About the position

We are seeking a strategic Talent Acquisition Associate Director/Senior Manager to lead and elevate our recruitment function in a fast-paced professional services environment. This role is ideal for a highly analytical and process driven leader with a proven track record of building and scaling a high-performing talent acquisition (TA) function from the ground up. The ideal candidate will bring deep expertise in Professional Services recruitment operations, workforce planning, employer branding, and compliance, ensuring we attract, hire, and retain top-tier talent while maintaining a structured, compliant, and efficient hiring process.

Responsibilities

• Build, optimize, document, and standardize scalable recruitment processes, policies, and systems for scalability and efficiency.
• Establish best-in-class sourcing strategies to attract diverse and highly skilled talent.
• Develop, implement, and execute a data-driven talent acquisition strategy aligned with PMA’s five-year business plan and workforce needs.
• Partner closely with hiring managers to understand staffing requirements, develop accurate job descriptions, maintain job description library in HRIS and ATS, define candidate profiles, and compliant job postings.
• Provide coaching and guidance to hiring managers on effective interviewing and selection techniques.
• Partner with leadership to develop internal mobility programs, career pathways, and succession planning strategies.
• Drive workforce planning, partnering with business leaders and hiring managers to forecast hiring needs and build proactive strategy and talent pipelines.
• Conduct ongoing market analysis to benchmark talent strategies against competitors and refine sourcing methods.
• Communicate market trends and talent insights to leadership to support strategic workforce planning.
• Establish and refine OKRs, KPIs, and comprehensive recruitment metrics to track recruiting effectiveness, improve hiring outcomes, and continuously optimize processes.
• Build, optimize, and implement an Applicant Tracking System (ATS) to streamline hiring operations, ensuring a cohesive talent strategy.
• Design, document, and standardize end-to-end recruitment processes, ensuring efficiency, diversity, compliance, and a superior candidate experience.
• Ensure strict compliance with EEO, OFCCP, labor laws, and all other regulatory requirements in hiring practices.
• Develop interview frameworks, structured selection criteria, and hiring manager training to ensure fair, consistent, and legally compliant hiring practices.
• Maintain accurate records within the Applicant Tracking System (ATS), generating regular reports on recruitment progress and outcomes.
• Conduct regular audits and training to mitigate hiring risks and improve recruiter and hiring manager effectiveness.
• Track and analyze recruitment metrics to measure effectiveness, identify areas for improvement, and inform strategic hiring decisions.
• Lead, mentor, and develop a high-performing recruitment team, ensuring alignment with business goals.
• Foster a culture of continuous improvement, innovation, and accountability within the Talent Acquisition team.
• Provide strategic guidance to executives and hiring managers, ensuring hiring decisions support long-term organizational success.
• Create structured training programs for leaders and recruiters to ensure consistency in talent acquisition best practices.
• Implement employer branding initiatives that position the company as an employer of choice within the professional services industry.
• Strengthen PMA’s employer brand to attract high-quality talent through strategic marketing, social media presence, and industry engagement.
• Champion a best-in-class candidate and new hire experience, optimizing our ATS and HRIS systems, communication touchpoints, and internal processes.
• Implement candidate experience feedback loops (e.g., post-interview surveys) to measure and enhance the hiring journey.
• Implement DEI (Diversity, Equity, and Inclusion) initiatives within the hiring process to build diverse and inclusive teams.
• Build standardized external documentation in compliance with hiring practices and internal strategies; internal playbooks, hiring manager toolkits, recruiter guides, job postings, job descriptions, and offer letters.
• Build and conduct detailed candidate assessments through interviews, behavioral assessments, and reference checks.
• Additional duties as assigned.

Requirements

• 10+ years of talent acquisition experience, Professional Services strong plus, with at least 5 years in a leadership role.
• Experience leading workforce planning, employer branding, and strategic hiring initiatives.
• Strong process orientation with demonstrated expertise in developing, optimizing, and documenting scalable recruitment workflows and best practices.
• Strong analytical and data-driven mindset, with the ability to leverage metrics for decision-making.
• Expertise in recruitment technology, ATS systems, and process automation.
• Deep understanding of DEI hiring strategies and compliance regulations.
• Excellent leadership, communication, and stakeholder management skills.

Benefits

• Competitive pay and benefits
• Wellness programs for you and your family
• Career development opportunities to advance your professional goals