Sovos Compliance - Grand Forks, ND
posted 4 months ago
As a Senior Manager of Technical Enablement at Sovos, you will play a pivotal role in leading the development and operations of our technical training programs. This newly created position is designed for individuals who have a background in software development, solution architecture, or software implementation, and who possess a passion for training and enablement. Your primary responsibility will be to manage our global partner and technical training efforts, ensuring that comprehensive training is delivered to partners who refer, resell, and implement Sovos solutions. In this role, you will need to deeply understand our implementation processes across various products and develop tailored training programs for partners and professional services teams. You will be tasked with identifying and assessing current and future training needs through market analysis, channel programs, and consultations with product and sales leaders. Your leadership will be crucial in developing and executing a global and regional training plan, leveraging a Learning Management System (LMS) for accreditation and certifications. You will manage diverse teams and utilize various training methods, systems, and tools to meet business objectives. Building and deploying effective onboarding strategies for the Sovos partner ecosystem will be essential to ensure that newly recruited partners ramp up effectively and efficiently. Additionally, you will monitor and evaluate the effectiveness of the training programs, providing updated reporting on success metrics and developing key performance indicators (KPIs). Budget management will also be a key responsibility, ensuring that resource allocation aligns with program goals. You will have the opportunity to shape the training curriculum, ensuring that content is optimized for partner consumption while maintaining a clear vision of training trends, learning paths, certifications, and best practices. This role is not just about training; it’s about making a positive and lasting impact on our partners and the communities we serve.