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Captech - Richmond, VA
posted 2 months ago
Full-time - Mid Level
Remote - Richmond, VA
Repair and Maintenance
About the position
The Technical Project Manager / Account Manager at CapTech is responsible for managing large and complex consulting engagements while building strong relationships with clients. This role requires adaptability in various technology-driven project environments and focuses on ensuring exceptional delivery and identifying new opportunities for client service. The position involves hands-on delivery work, risk management, and advocating for digital accessibility in all projects.
Responsibilities
- Manage large and complex consulting engagements successfully.
- Develop and communicate integrated project plans and roadmaps.
- Identify and mitigate risks to project delivery.
- Perform hands-on delivery work including analysis, design, and change management.
- Own one or more Statements of Work (SOWs) and ensure superior project delivery.
- Proactively identify and drive new opportunities to serve client needs.
- Lead proposal and SOW efforts, introducing new CapTech service offerings.
- Build relationships with key stakeholders and immerse in client culture.
- Advocate for digital accessibility and inclusive design.
Requirements
- Bachelor's degree in Business Administration, Information Technology, or equivalent work experience.
- PMP certification preferred.
- 3+ years of proven account management or relevant experience.
- 8+ years of experience in project or program management, preferably with full agile development life cycle experience.
- Consulting industry experience is ideal.
- Excellent interpersonal and communication skills.
- Proficient at managing diverse teams across different locations.
Nice-to-haves
- Creative thinking and innovative problem-solving skills.
- Ability to assess client needs and design optimal solutions.
Benefits
- Generous PTO
- Health coverage
- Disability insurance
- Paid family leave
- Learning & Development programs
- Mental health support through Modern Health
- Inclusive fertility and family-forming coverage via Carrot Fertility
- Personalized lifestyle benefits stipend through Fringe
- Employee Resource Groups for diversity and inclusion
- Philanthropic partnerships for community engagement
- 401(k) Matching with no vesting period
