Senior Manager, Technical Project Manager/Account Manager

Captech Ventures - Philadelphia, PA

Full-time - Senior

Remote - Philadelphia, PA

Professional, Scientific, and Technical Services

About the position

The Senior Manager, Technical Project Manager/Account Manager at CapTech is responsible for managing large and complex consulting engagements while building strong relationships with clients. This role requires a blend of project management and account management skills, focusing on delivering exceptional service and identifying new opportunities for CapTech's offerings. The position involves hands-on delivery work, risk management, and advocating for digital accessibility in all projects.

Responsibilities

• Manage large and complex consulting engagements successfully.
• Develop and communicate integrated project plans and roadmaps.
• Identify and mitigate risks to project delivery.
• Perform hands-on delivery work including analysis, design, and change management.
• Own one or more Statements of Work (SOWs) and ensure superior project delivery.
• Proactively identify and drive new opportunities to serve clients' needs.
• Lead proposal and SOW efforts, introducing new CapTech service offerings.
• Build relationships with key stakeholders and immerse in client culture.
• Advocate for digital accessibility and inclusive design.

Requirements

• Bachelor's degree in Business Administration, Information Technology, or equivalent work experience.
• PMP certification preferred.
• 3+ years of proven account management or relevant experience.
• 8+ years of experience in project or program management, preferably in consulting.
• Ability to establish credibility and trust with clients through excellent interpersonal skills.
• Excellent communication, listening, negotiation, and presentation skills.
• Proficient at managing diverse teams in different locations.

Nice-to-haves

• Experience with full agile development life cycle.
• Creative thinking and innovative problem-solving skills.

Benefits

• Generous PTO
• Health coverage
• Disability insurance
• Paid family leave
• Learning & Development programs
• Mental health and well-being platform
• Inclusive fertility and family-forming coverage
• Personalized lifestyle benefits stipend
• Employee Resource Groups
• Philanthropic Partnerships
• 401(k) Matching