Senior Manager, Technical Project Manager/Account Manager

Captech - Charlotte, NC

Full-time - Mid Level

Remote - Charlotte, NC

Repair and Maintenance

About the position

The Technical Project Manager / Account Manager at CapTech is responsible for managing large and complex consulting engagements while building strong relationships with clients. This role requires adaptability in various technology-driven project environments and focuses on ensuring exceptional delivery and identifying new opportunities for client service. The position involves hands-on delivery work, risk management, and advocating for digital accessibility in all projects.

Responsibilities

• Manage large and complex consulting engagements successfully.
• Develop and communicate integrated project plans and roadmaps.
• Identify and mitigate risks to project delivery.
• Perform hands-on delivery work including analysis, design, and change management.
• Own one or more Statements of Work (SOWs) and ensure superior project delivery.
• Proactively identify and drive new opportunities to serve client needs.
• Lead proposal and SOW efforts, introducing new CapTech service offerings.
• Build relationships with key stakeholders and immerse in client culture.
• Advocate for digital accessibility and inclusive design.

Requirements

• Bachelor's degree in Business Administration, Information Technology, or equivalent work experience.
• PMP certification preferred.
• 3+ years of proven account management or relevant experience.
• 8+ years of experience in project or program management, preferably with full agile development life cycle experience.
• Consulting industry experience is ideal.
• Excellent interpersonal and communication skills.
• Proficient in managing diverse teams across different locations.

Nice-to-haves

• Creative thinking and innovative problem-solving skills.
• Ability to assess client needs and design optimal solutions.

Benefits

• Generous PTO
• Health coverage
• Disability insurance
• Paid family leave
• Learning & Development programs
• Mental health support through Modern Health
• Inclusive fertility and family-forming coverage through Carrot Fertility
• Personalized lifestyle benefits stipend through Fringe
• Employee Resource Groups for diversity and inclusion
• Philanthropic partnerships for community engagement
• 401(k) Matching with no vesting period