Senior Manager, US Rare Bone & Metabolics Marketing Operations

Alexion Pharmaceuticals - Boston, MA

Full-time - Mid Level

Boston, MA

Chemical Manufacturing

About the position

The Senior Manager, Marketing Operations, will lead operational initiatives for the US Rare Bone & Metabolics business, ensuring effective coordination and execution of marketing operations. This role involves managing PRC planning, national congress promotional activities, patient engagement logistics, and collaboration with various cross-functional teams to support marketing efforts and sales operations.

Responsibilities

• Owning the PRC planning, submission, and approval process for unbranded and branded tactics (HCP and patient, personal and NPP)
• Coordinate all deliverables needed for national conferences and ensure their timely approval, production, and delivery in collaboration with marketing and congress planning team
• Ensuring accurate reporting (approvals, close-outs, etc.) for all national conference and HCP and patient engagement opportunities
• Managing the ongoing relationship with the external print & fulfillment vendor to ensure inventory levels are sufficient based on business needs, materials are produced and delivered in an efficient and timely manner, and spend targets are hit in accordance with the annual budget
• Acting as liaison with the sales team for any field material requests in support of day-to-day needs and regional congress events
• Supporting marketing team with logistical needs for key XF meetings (coordinating attendees, rooms, communications, etc.)
• Overseeing sales force resource guide and tracking utilization of sales force resources in inventory
• Collaborating with the procurement and legal departments to process and submit contractual documents
• Partnering closely with finance to oversee PO submission/creation, budget and accrual tracking for department
• Collaborating with a wide range of cross-functional teams (incl. TLLs, Executive & Regional Sales Directors, Commercial Operations, Sales Operations, Medical, Regulatory Affairs, Legal, Compliance, etc.) to ensure coordinated execution across roles and responsibilities

Requirements

• Bachelor's degree in a relevant field
• 3+ years marketing or sales experience in biopharma
• Proven leadership and communication skills, and the ability to collaborate in a matrix environment
• Demonstrated success in managing multiple projects across functions, and working independently when appropriate, in teams and as a sub-team lead
• Consistent demonstration of learning agility and comfort working in fast-paced environment
• Experience in managing external agencies and/or vendors on a day-to-day basis and budget management
• High level of interpersonal skills and strong written/verbal communication skills
• Strong knowledge of MS Office: Word, PowerPoint, Excel

Nice-to-haves

• Rare disease/oncology experience
• A track record of developing and implementing marketing strategies and tactics that have delivered strong commercial results
• Strong scientific orientation and background
• Experience launching or working with a newly launched product and/or global experience
• Prior experience in healthcare agency or consultancy roles