Senior Manager-Virtual Payments Product Management

$90,000 - $165,000/Yr

American Express - New York, NY

Full-time - Mid Level

New York, NY

Credit Intermediation and Related Activities

About the position

The Senior Manager of Virtual Payments Product Management at American Express is responsible for leading the evolution of the company's virtual payments strategy and global products. This role focuses on managing corporate payment solutions, including vPayment and proprietary Distributed Virtual Card (DVC) offerings, to meet the needs of small, medium, and large enterprises. The position requires strategic thinking, collaboration across various teams, and a strong customer focus to enhance product offerings and drive commercial growth.

Responsibilities

• Implement the strategy, positioning and commercial growth plan for vPayment & DVC Products
• Define end-to-end product management considerations for the first proprietary DVC offering in the US
• Build business case to support strategic investment for future product enhancements in both vPayment and DVC
• Support virtual payments reporting and performance tracking in partnership with Finance and SPT
• Partner closely with various functional teams including GCO, Compliance, Servicing, Implementations, Field, Product Development and Marketing

Requirements

• 5 years+ relevant experience in Product Management, Product Development or Strategy
• Proven ability to define and execute solutions to address complex problems
• Strategic and commercially minded thinker who can bring disparate workstreams together into a cohesive product experience
• Strong customer focus and a passion for the customer experience
• Strong relationship building skills with proven ability to deliver agendas through partner engagement
• Excellent verbal and written communication skills

Nice-to-haves

• Business and financial acumen with general manager/P&L ownership mindset

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities