N I C E SYSTEMS INC - Richardson, TX

posted 10 days ago

Full-time - Mid Level
Onsite - Richardson, TX
5,001-10,000 employees

About the position

The Senior Marketing and Sales Enablement Manager at NICE is a dynamic role focused on enhancing the understanding of services among leadership teams, sales, and customers. This position is responsible for VRS marketing messaging, content development, and distribution, with a strong emphasis on Business Consulting, Managed Services, and Advanced Services. The role requires collaboration across various teams to effectively represent offers and value propositions, execute marketing plans, and drive go-to-market campaigns.

Responsibilities

  • Work with NICE leadership and business consultants to represent offers and deliverables.
  • Educate and enable NICE sales teams on VRS capabilities.
  • Execute the VRS marketing plan and manage related budgets.
  • Drive VRS components of go-to-market campaigns and create marketing assets.
  • Develop and position customer success stories through various channels.
  • Collaborate on initiatives to reach target audiences via social media and email.
  • Create clear VRS messaging for industry events and internal campaigns.
  • Work with product marketing and sales enablement teams for consistent messaging.
  • Understand market trends, customer profiles, and competitive landscape.
  • Communicate industry thought leadership and monitor competitor activities.
  • Collaborate with the proposal team on VRS-related responses.

Requirements

  • 5-7 years of experience in product or services marketing, preferably with SaaS software or consulting services.
  • Excellent presentation building skills with a proven track record of engaging key stakeholders.
  • Ability to work flexibly and independently in a fast-paced environment.
  • Strong rapport-building skills with colleagues and clients.
  • Ability to coach selling partners on value proposition and message delivery.
  • Adaptable to navigate and resolve competing priorities.
  • Superior written and oral communication skills with attention to detail.
  • Knowledge of CCaaS, CX, and DX market trends and technologies.
  • Minimum qualification: BS or BA degree, or higher.

Nice-to-haves

  • Ability to influence cross-functional teams.
  • Familiarity with NICE solutions, competitors, consultants, or analysts.

Benefits

  • Flexible work model with 2 days in the office and 3 days remote.
  • Opportunities for internal career growth across multiple roles and locations.
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