Senior Medical Secretary

Weill Cornell Medicine - New York, NY

Full-time - Entry Level

New York, NY

Educational Services

About the position

The Senior Medical Secretary plays a crucial role in supporting physicians with patient care and administrative tasks, ensuring efficient patient flow and a positive representation of the physician's practice. This position involves managing front-end revenue cycle processes, scheduling appointments, and assisting with various administrative duties related to patient care and physician support.

Responsibilities

• Assist physicians with patient care and administrative tasks.
• Manage front-end revenue cycle processes, including patient check-in/check-out and payment collection.
• Ensure patients provide necessary pre-visit documentation and authorizations.
• Schedule, confirm, re-schedule, and cancel appointments for patients.
• Coordinate follow-up care, including scheduling laboratory tests and prescription requests.
• Maintain physicians' administrative and clinical schedules.
• Prepare charges and payments for billing submission.
• Identify delinquent accounts and review with physicians for next steps.
• Assist with physicians' research activities and prepare presentations.
• Make travel arrangements for business purposes and prepare related documents.
• Update physicians' CV and credentialing documentation.
• Initiate and prepare written correspondence as needed.
• Perform chaperone duties during patient exams as required.

Requirements

• High School Diploma
• Approximately 2 or more years of prior related experience
• Experience using computerized appointment scheduling systems (EPIC preferred)
• Knowledge of CPT, ICD-9, and ICD-10 coding
• Working knowledge of third party payor reimbursement (Medicare, Medicaid, Managed Care, and commercial insurance)