Marriott International - Marana, AZ

posted 11 days ago

Full-time - Mid Level
Marana, AZ
Accommodation

About the position

The Senior Meeting and Special Event Manager is responsible for planning and executing meetings and special events, ensuring a seamless transition from sales to operations. This role involves implementing departmental strategies and managing all aspects of property events to enhance guest satisfaction and operational efficiency.

Responsibilities

  • Plan and execute meetings and special events.
  • Assist in the implementation of departmental strategies.
  • Ensure seamless turnover from sales to operations for property events.
  • Conduct daily walk-throughs of the banquet floor to ensure client satisfaction and quality standards.
  • Develop working relationships with outside vendors and establish service agreements.
  • Create opportunities to upsell during event planning.
  • Manage department controllable expenses to achieve budget goals.
  • Respond to and handle guest problems and complaints.
  • Empower employees to provide excellent customer service.
  • Communicate and execute departmental emergency procedures.

Requirements

  • High school diploma or GED with 3 years of experience in event management, food and beverage, sales and marketing, or related area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years of experience in event management, food and beverage, sales and marketing, or related area.

Benefits

  • Bonus program
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off (including sick leave where applicable)
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Health savings account (except for positions based out of or performed in Hawaii)
  • Flexible spending accounts
  • Tuition assistance
  • Pre-tax commuter benefits
  • Other life and work wellness benefits
  • Stock awards and deferred compensation plans
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