Senior Microsoft 365 Cloud Engineer

About the position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Senior Microsoft 365 Cloud Engineer to join our growing team in Daytona Beach, FL. Primary responsibilities include day-to-day operations and support of productivity and collaborations of cloud technologies. The Sr. Cloud Engineer will work closely with other infrastructure teams, profit centers, service desks and level 2 and 3 Microsoft 365 support staff. Serve as a subject matter expert contributing to a wide variety of projects in support of the enterprise workplace and collaborations roadmap.

Responsibilities

• Familiar with one or more of the Cloud platforms – M365, Microsoft Azure, AWS, GCP, its capabilities and usage best practices.
• Administer and engineer aspects of Microsoft Office 365 products and Entra (Azure AD) including Exchange, SharePoint, OneDrive, Power Platform, Conditional Access, MFA, Enterprise applications, and related technologies.
• Analyze technical needs, document requirements, design and implement technical solutions for Microsoft 365.
• Serve as a Subject Matter Expert (SME) for administering and troubleshooting Exchange Online.
• Provide troubleshooting steps and operational documentation to Level 1/2 support team.
• Integrate solutions into existing infrastructure, consult on development projects, deploy solutions that meet business and technical requirements.
• Ability to write and execute PowerShell scripts and commands.
• Review current technologies, tools, and services and make recommendations for their use based on security/compliance, financial, and operational criteria.
• Understanding of Microsoft licensing SKUs/models and deployment best practices.
• Assist cyber security investigations and contribute to providing audit proof of operations.
• Evaluate, test, and install critical updates on a regular basis.
• Detect and troubleshoot to solve technical problems.
• Document monthly metrics for cloud operations.

Requirements

• 10+ years’ experience in system and 3+ years’ cloud engineering is considered a subject matter expert in messaging/office 365 and Teams.
• Strong ITIL process and process-improvement orientation.
• A passion for customer service and excellent execution.
• Excellent problem solving and troubleshooting skills.
• Bachelor’s or master’s degree in information systems, computer science, business administration or related field (preferred).
• Microsoft Certification(s) (preferred).

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
• Paid Time Off, Holidays, Preferred Partner Discounts and more.