About the position
McLane Advanced Technologies is seeking a results-oriented, self-motivated Senior Network Engineer to support a Department of Energy (DOE) contract located in Albuquerque, NM. The Senior Network Engineer will play a crucial role in deploying and providing ongoing support for Cisco routers and Catalyst switches, which includes tier 2/3 troubleshooting and engineering as needed. This position requires the development and updating of standard operating procedures for network provisioning and maintenance tasks, ensuring that all changes to the environment are clearly documented. This includes creating and updating all related engineering documents, drawings, and IP addressing assignments. In this role, the Senior Network Engineer will operate in a remotely administered lights-out environment where equipment is deployed pre-configured. Out-of-band access via OOB management and serial consoles will be utilized when necessary, particularly during circuit problem determination. The engineer will also be responsible for developing documentation to improve current network operating procedures and drafting configuration change control proposals for submission to the Change Control Board (CCB). Additionally, the engineer will create and update topology diagrams and associated documentation for each office location and network enclave. The position requires the installation and operation of open-source software to perform network performance testing and monitoring. The ideal candidate will possess excellent problem-solving skills and a solid understanding of how to quickly troubleshoot connectivity and performance issues involving switches, routers, desktops, printers, and servers. Coordination of multiple open issues and interfacing with customers at all levels is essential. The Senior Network Engineer must demonstrate self-initiative and be able to operate without supervision, reviewing log events and operating network management applications to perform fault detection, identify performance metrics, and generate reports to support specific service level requirements. Flexibility is key, as the engineer may need to work nights, weekends, and holidays to support planned and unplanned network maintenance and troubleshooting events.
Responsibilities
- Deploy and provide ongoing support for Cisco routers and Catalyst switches, including tier 2/3 troubleshooting and engineering as needed.
- Develop and update standard operating procedures for network provisioning and maintenance tasks.
- Ensure each change to the environment is clearly documented, including creating and updating all related engineering documents, drawings, and IP addressing assignments.
- Operate in a remotely administered lights-out environment using out-of-band management and serial consoles when necessary.
- Develop documentation to improve current network operating procedures.
- Draft configuration change control proposals for submission to the CCB.
- Create and update topology diagrams and associated documentation for each office location and network enclave.
- Install and operate open-source software for network performance testing and monitoring.
- Quickly troubleshoot connectivity and performance issues involving switches, routers, desktops, printers, and servers.
- Coordinate multiple open issues and interface with customers at all levels.
- Demonstrate self-initiative and operate without supervision.
- Review log events and operate network management applications for fault detection and performance metrics.
- Work nights, weekends, and holidays as needed for network maintenance and troubleshooting.
Requirements
- Bachelor's Degree in Computer Science, Engineering, Information Security, or related field.
- 3-5 years of experience supporting Gigabit Ethernet switched LAN networks with knowledge of STP, VTP, 802.1q Trunking, 802.3ad LACP, Etherchannel, and 802.1x-based NAC.
- Experience working with Cisco VOIP configuration.
- Strong understanding of TCP/IP stack.
- Experience supporting heterogeneous LAN, WAN, and 802.11 wireless networks.
- Strong understanding of application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD).
- Experience with scripting network operations using Python or Ansible is a plus.
- Recent experience in an enterprise or service provider environment deploying, troubleshooting, and documenting LAN and campus networks using Cisco devices.
- Hands-on experience configuring MPLS, BGP, EIGRP, OSPF, Flex VPN, and VRFs.
- Experience with Wireshark, Ethereal, TCP-Dump or equivalent packet decoding tools.
- Active DOE or DOD Security Clearance.
Nice-to-haves
- Experience with scripting network operations using Python or Ansible.
- Recent experience in an enterprise or service provider environment deploying, troubleshooting, and documenting LAN and campus networks using Cisco devices.
