Senior Network Engineer - Branch and Office (Hybrid Role)

$148,800 - $148,800/Yr

Citizens Bank - Boston, MA

Full-time - Mid Level

Boston, MA

Credit Intermediation and Related Activities

About the position

The position involves managing the computer networks of Citizens Bank, ensuring the stability and security of business operations. The role requires collaboration with a team of engineers to plan, implement, and oversee network infrastructure, while also providing technical support and solutions to enhance network performance and security.

Responsibilities

• Lead the design and deployment of LAN, WAN, SD-WAN, and Wireless solutions.
• Install, configure, and maintain network hardware and software.
• Architect and implement changes to resolve issues and modernize technology processes.
• Ensure network designs adhere to industry best practices and security standards.
• Execute creative solutions for technical troubleshooting of moderate complexity.
• Advise on mitigation actions for upstream/downstream data and systems implications.
• Ensure network security measures are in place and up to date, including firewalls, VPNs, and intrusion detection systems.
• Create and maintain network architecture and design documentation.
• Monitor and manage networks; identify potential entry points or weaknesses; detect intrusions.
• Manage secure connectivity solutions to protect sensitive financial data.
• Evaluate the adequacy of network security devices and produce security recommendations.
• Collaborate with engineering and IT teams on infrastructure and network projects.
• Provide Tier II technical network support and assist with escalating tickets.
• Audit technical network support tickets and document patterns and trends.

Requirements

• 5+ years of working experience in network engineering, systems administration, or related field.
• Extensive experience with LAN, WAN, SD-WAN, and Wi-Fi technologies from Cisco, HPE/Aruba, Arista, and VMWare.
• Extensive routing and switching experience including TCP/IP and BGP.
• Experience with network monitoring.
• Experience managing engineers or technical personnel and infrastructure projects.
• Experience with engineering, planning, and developing network solutions.
• Experience with anti-virus, anti-spy, and other cybersecurity assets.

Nice-to-haves

• Knowledge of VMWare ESX and Linux technologies.
• CCNA, CCNP, JNCIA, or equivalent certifications.
• Familiarity with network automation and orchestration tools.
• Working experience in the financial services industry.
• Experience implementing large-scale infrastructure solutions.
• Microsoft and Cisco coursework and/or certifications.
• Knowledge of TCP/IP networks, DNS, and DHCP.
• Experience with network performance monitoring and management tools.

Benefits

• Competitive pay
• Comprehensive medical, dental, and vision coverage
• Retirement benefits
• Maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs
• Paid time off policy that exceeds mandatory requirements.