Senior Network Engineer, Retail - Global Network Services

$136,300 - $248,700/Yr

Apple - Sunnyvale, CA

Full-time - Mid Level

Sunnyvale, CA

Computer and Electronic Product Manufacturing

About the position

The Network Engineer will join Apple's Global Network Services (GNS) team, focusing on the retail network infrastructure. This hands-on role requires a blend of technical expertise and strong troubleshooting skills to support and grow Apple's retail network globally. The ideal candidate will thrive in a fast-paced environment, manage multiple projects, and collaborate across various teams while mentoring others.

Responsibilities

• Solve WiFi, LAN and WAN issues
• Diagnose and identify root causes of network issues
• Maintain consistency (code, platforms, configuration) across the global fleet
• Schedule and implement change requests
• Coordinate and work with vendors to resolve incidents
• Work closely with multi-functional teams in the development of networking standards to meet business needs
• Ensure Operational Excellence across our infrastructure
• Build and configure network equipment to support the growth of the global team
• Ensure project documentation is complete, shared, and updated periodically
• Participate in the on-call rotation

Requirements

• 5+ years industry experience in the field of networking
• Solid understanding of TCP/IP (both IPv4/IPv6)
• Experience with BGP and Internet Routing Policies
• Experience with standard Linux utilities and programs (grep, sed, awk, sort, traceroute, tcpdump, etc)
• Experience building automation workflows
• General understanding of PCI and SOX standards and compliance
• Experience testing and provisioning of WAN circuits (POTS, Metro Ethernet, DS3/E3, wavelengths, etc)

Nice-to-haves

• 8+ years industry experience in the field of networking
• Deep expertise of TCP/IP (both IPv4/IPv6)
• Cisco IOS/NX-OS and JUNOS
• Cisco Wireless Controllers
• Juniper SRX firewalls and MX routers
• Cisco Catalyst and Juniper EX switches
• VPN technologies, including IPSec, 3DES, AES, IKE, DMVPN
• Automation experience through scripting (Ansible, Python, Perl, Ruby, awk or shell)
• Good understanding of PCI and SOX standards and compliance
• CCIE Routing/Switching/Wireless is preferred

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Discounted products and free services
• Reimbursement for certain educational expenses including tuition
• Discretionary bonuses or commission payments
• Relocation assistance
• Employee stock purchase plan