Senior Network Engineer - Security

Ahold Delhaize USA Services, LLC - Chicago, IL

Full-time - Senior

Remote - Chicago, IL

About the position

The Senior Network Engineer - Security will provide expertise and leadership in the design, configuration, and management of corporate, distribution center, and retail digital media devices and associated services. This role requires a strong technical background in security technologies and the ability to work in a fast-paced environment, ensuring that technology solutions meet business needs effectively and efficiently.

Responsibilities

• Provide subject matter expertise in the analysis, design, implementation, troubleshooting, and preparation of technology solutions to meet business needs.
• Expert level hands-on and design experience on various security technologies including HPE Aruba Clearpass, Palo Alto and Fortinet Firewalls, Zscaler, and Skybox Security.
• Recommend components for solutions that will work well together across business domains, partnering with domain architects to ensure adherence to the architectural roadmap.
• Accountable for projects/applications/infrastructure meeting business needs delivered in a timely, cost-effective manner considering all budget aspects including total cost of ownership.
• Expert level knowledge in implementing PCI4.0.
• Perform proper Root Cause Analysis for Major P1/P2 incidents and follow ITIL process.
• Ensure project artifacts are developed as required, working with support organizations and suppliers to ensure proper documentation is created and stored.
• Facilitate the creation of communication plans, ensuring appropriate information is exchanged among key stakeholders.
• Develop complete and robust test plans, cases, and scripts, ensuring defects are properly resolved and user acceptance is obtained.
• Act as a communication point keeping suppliers and business partners informed of infrastructure changes, application changes, and data changes.
• Ensure integration and consideration of assigned business areas against critical business processing, freeze periods, schedule changes, and significant refresh activities.
• Thorough understanding of the business strategy, operations, markets, and key stakeholders.
• Review business processes to understand capability gaps and opportunities.
• Recommend innovations and business processes/systems simplifications.
• Build close relationships with function heads and their teams, advising on how technology can be used to match or outpace competitor performance.
• Work as 3rd level support to help resolve issues within area of responsibility.
• Maintain a high level of individual contribution, professional growth, and ability to function effectively and independently.

Requirements

• Bachelor's Degree in Computer Science or Technical field and master's degree in Technology and/or Business-related field.
• 8 or more years of equivalent experience in relevant job or field of technology.
• 5 or more years of equivalent experience in an advanced role or technical capacity, leading teams directly or indirectly.
• 5 or more years' experience directly responsible for guiding, training, or onboarding team members in relevant technologies, capabilities, or skills.

Nice-to-haves

• Post graduate degree advanced training and/or certifications in relevant fields of study preferred.
• 3 or more years experience in Agile teams and Product/Platform based operating model.
• 5 or more years of experience in leading teams or advancing technical capability in teams.

Benefits

• Flexible/hybrid work schedule with 3 in-person days and 2 remote days.
• Opportunities for professional growth and development.
• Diversity, Equity, Inclusion, and Belonging initiatives.
• Wellness programs encompassing physical, financial, and emotional wellness.