Senior Network Engineer

The Recruiting Group - Baton Rouge, LA

Full-time - Mid Level

Baton Rouge, LA

Administrative and Support Services

About the position

Our valued client, a global construction and engineering services firm and family-owned business based in Baton Rouge, LA, is seeking a Network Engineer / Voice & Data Engineer to join their growing team on a full-time basis. This is an onsite position based in Baton Rouge, LA. Relocation assistance will be considered; however, the individual must reside in or near the Baton Rouge area and be willing to work alongside a large team in the office. In this role, you will have the opportunity to leverage your expertise in designing, implementing, and maintaining cutting-edge voice and data network solutions. This position is perfect for someone passionate about configuring Cisco systems, ensuring network security, and optimizing performance to support critical business operations. You will be interacting with a fantastic team that values its employees and constantly works to provide a positive environment, recognized consistently as a "Best Place to Work". You will lead and execute a new field services support structure to elevate service levels for hardware and software support, contributing to the increase of organizational efficiency and effectiveness. The organization is a long-standing entity in the construction industry with a healthy pipeline for growth, and there is a strong emphasis on providing opportunities for employees to reach their career goals through on-the-job stretch assignments, training programs, and certifications. This position provides an excellent salary with performance incentives and a competitive benefits package that includes many options to fit your individual needs.

Responsibilities

• Design and configure sophisticated Cisco Call Manager and Unity systems, handling everything from voice gateways to call routing and recording.
• Actively monitor and troubleshoot network issues utilizing advanced tools like Cisco Unified Serviceability, RTMT, and Wireshark.
• Conduct network maintenance tasks, including firmware updates, system patches, and regular backups.
• Enforce robust network security policies and procedures, including managing firewall configurations and VPN access.
• Maintain detailed documentation of network setups, using tools like Visio and Excel, to ensure clear communication and effective team collaboration.
• Provide technical support to end users, offering guidance to enhance system usability and performance.
• Work closely with interdisciplinary IT teams to ensure seamless network integration and compatibility.

Requirements

• A Bachelor's degree in Computer Science, Engineering, or a related field, or significant equivalent experience.
• 5+ years of dedicated experience in converged voice and data network engineering, particularly with Cisco Call Manager and Unity systems.
• Certifications such as Cisco CCNA Voice or CCNP Voice preferred.
• Expertise in network design and practical experience with routing, switching, firewalls, and VPN technologies.
• Strong analytical skills with proficiency in network troubleshooting and tools such as ping, traceroute, and SNMP.
• Excellent interpersonal, communication, and problem-solving abilities, capable of working under pressure both independently and as part of a team.
• US Citizen or Greencard holder. No sponsorship available for this position.

Benefits

• Excellent salary with performance incentives.
• Competitive benefits package that includes many options to fit individual needs.