Senior Network Engineer

$112,800 - $137,900/Yr

Dolby Sound Laboratories - Atlanta, GA

Full-time - Senior

Atlanta, GA

Publishing Industries

About the position

Join our team as a Sr IT Network Engineer, where you'll be responsible for operational support, enhancements, and project activities related to Dolby's network services and devices. You'll leverage ITIL processes (e.g., incident, problem, service request, and change management) to resolve network issues and enhance our architecture to meet business needs. Additionally, you'll handle various administrative and operational tasks to ensure our network devices and systems are inventoried, patched, and well-documented. You'll also provide technical networking consultation to IT support staff, engineering teams, and end-users to support business initiatives. This role reports to the Global IT Networks Manager and is based in our Atlanta office.

Responsibilities

• Research, design, implement, maintain, monitor, consult, and report on WAN, LAN, wireless networking, remote access, firewall maintenance, network applications, network services security, and networked systems monitoring, auditing, and reporting.
• Deploy, maintain, and consult on all network components, functions, naming conventions, and IP service implementations (IP schemes, VLANs, routing, DNS, WINS, DHCP, IPSec, etc.).
• Provide and maintain comprehensive documentation of Dolby's network infrastructure.
• Support secured remote access infrastructure interconnectivity for network resources to mobile workers, home-office employees, and external business partners.
• Evaluate and deploy additional networking tools and functionality as needed. Maintain a parallel test lab for testing new network products and disaster recovery situations.
• Act as 3rd level support and networking technology resource to the Service Desk and IT field support teams.
• Collaborate with and provide guidance to Service Desk staff, client computing team, engineering teams, and others on network-related projects.
• Participate in a follow-the-sun 24x7 on-call IT Infrastructure engineer rotation with other members of the IT Infrastructure group.
• Participate in on-duty calls outside standard business hours.
• Independently manage the execution of minor projects focused on delivering new system functionality, including defining deliverables and milestones, reporting project status, and coordinating with internal and external partners to deliver projects on time and on budget.
• Perform tasks assigned by the immediate manager to complete performance objectives and assist team members as needed.
• Mentor and manage more junior team members on technical issues.
• Create, oversee, and test security measures (e.g., access authentication and disaster recovery). Maintain, administer, and troubleshoot network operations on a day-to-day basis.

Requirements

• Bachelor's degree in a technical field or equivalent.
• Minimum of 7 years of experience working as an IT Senior Network Engineer in a corporate environment with global networks.
• Expert knowledge of Cisco networking products of all types.
• Expert knowledge of Palo Alto Networks (PAN) firewall platforms and VPN solutions.
• Expert knowledge of BGP.
• Advanced knowledge of 802.1x Network Access Control.
• Advanced knowledge of Amazon Web Services (AWS) Networking.
• Experience managing large-scale global projects involving team members in multiple regions.
• Excellent communication, listening, and customer service skills.
• Ability to collaborate with business partners, both internal and external.
• Experience with technical customer solution designs for non-standard business requests.
• Strong analytical skills, ability to research and test solutions, and strong planning and project coordination skills.

Nice-to-haves

• Experience with Forescout and/or Cisco ISE.
• Experience with Cisco Meraki gateways, switches, and WiFi.
• Proficiency in Python or Ansible for scripting and developing network automation.
• Experience with Arista switching platforms.
• Understanding of ITIL processes.

Benefits

• Excellent compensation and benefits.
• Flex Work approach that is truly flexible to support where, when, and how you do your best work.