Senior Network Engineer

$100,000 - $120,000/Yr

Qualityip - Kent, OH

Full-time - Mid Level

Kent, OH

About the position

The Senior Network Engineer at QualityIP is a pivotal role that involves overseeing and maintaining the integrity of network infrastructure while ensuring alignment with business objectives. This position requires a blend of technical expertise, project management, and strategic planning, along with the ability to communicate complex technical concepts to diverse audiences. The ideal candidate will be self-driven, possess a strong work ethic, and be committed to delivering excellent customer service.

Responsibilities

• Collaborate closely with network colleagues to ensure the seamless and dependable operation of software and systems, aligning with business objectives and processes.
• Oversee and uphold network infrastructure integrity, encompassing LAN, WAN, WWAN, and Internet connections.
• Configure, maintain, and provide support for customer infrastructure as required.
• Exercise vigilance in monitoring network security to safeguard against external, internal, or program-based breaches.
• Play an integral role in shaping network security strategies and protocols.
• Maintain efficient backup and continuity solutions across primary and secondary locations, as well as customer premises.
• Employ network monitoring tools to ensure timely identification and response to network anomalies.
• Serve as an escalation point for network systems operational challenges.
• Develop and uphold comprehensive documentation related to system configuration, mapping, processes, and service histories.
• Enhance performance by promptly addressing network issues, conducting troubleshooting, and scheduling necessary upgrades.

Requirements

• Demonstrated expertise in infrastructure design and implementation.
• Proficiency in devising solutions for intricate routing demands.
• Senior-level mastery of firewalls, switches, wireless, and other networking components.
• Curiosity, self-motivation, and an eagerness to continuously learn.
• Capacity to work autonomously and collaboratively with cross-functional teams.
• Willingness to mentor less-experienced colleagues.
• Ability to provide valuable insights, guidance, and best practices in problem-solving scenarios.
• Strong aptitude for critical thinking, problem resolution, and informed decision-making.
• Dedication to delivering excellent customer service.

Nice-to-haves

• Bachelor's degree in a related field.
• Networking certifications.
• Experience with ConnectWise or Halo.
• General technical systems understanding.

Benefits

• Competitive salary.
• Medical Mutual health insurance with HSA and ancillary benefits.
• John Hancock Retirement Account - Simple IRA with a 3% company match.
• Flexible schedule.
• Paid Time Off.
• Training reimbursement - 100% company-paid course materials and testing fees.
• Company apparel provided at no cost.