Senior Network Engineer

CDW - Plano, TX

Full-time - Senior

Plano, TX

Merchant Wholesalers, Durable Goods

About the position

The Senior Cisco Network Engineer role involves providing technical leadership and support for the integration and optimization of Cisco solutions within a client's infrastructure. This position focuses on system maintenance, problem resolution, and training, ensuring that the client's network operates efficiently and effectively.

Responsibilities

• Serve as the technical expert on Cisco products and technologies.
• Lead complex projects and ensure the successful integration of Cisco solutions within the client's infrastructure.
• Regularly assess network performance and recommend improvements to optimize the client's Cisco environment.
• Respond to escalated issues and incidents, providing in-depth troubleshooting and problem resolution for complex networking problems involving Cisco technologies.
• Act as the main point of contact between Cisco and the client, communicating technical matters effectively to both technical and non-technical stakeholders.
• Provide training and mentorship to the client's IT staff on Cisco technologies and best practices.

Requirements

• Extensive experience with Cisco products and technologies.
• Proven track record in leading complex networking projects.
• Strong troubleshooting skills for Cisco networking issues.
• Excellent communication skills for liaising with clients and stakeholders.
• Experience in training and mentoring IT staff.