Rocket Software - Springfield, IL
posted 4 months ago
As a Senior Network Engineer with Rocket Software, you will be an integral part of a global, fast-paced IT organization dedicated to providing world-class service to software development labs and internal departments. Your primary mission will be to ensure that employees have access to reliable communication systems, enabling them to perform at their highest level. You will be responsible for implementing equipment installation plans based on specifications, maintaining each component of the network, and troubleshooting any issues that arise. This role requires you to monitor and maintain Rocket Software's corporate network and voice components, assessing the functionality of network routers, switches, and related equipment to ensure compliance with corporate and industry standard best practices. In this position, you will act as a technical leader in networking infrastructure, collaborating with a team to design complex infrastructure solutions and deliver projects on time and within budget. You will identify, analyze, and resolve system issues, reporting on deficiencies in configuration, process, and documentation while developing and recommending corrective actions. Your role will also involve mentoring junior team members and collaborating with senior members of the team to influence and suggest improvements that aid in the design of technical solutions. Your essential duties will include maintaining and monitoring network infrastructure for availability and performance, evaluating new networking technologies and strategies, participating in project planning and delivery activities, and responding to network and voice-related incidents. You will work on multiple projects concurrently, ensuring timely delivery while maintaining network and voice standard operating procedures, diagrams, and maintenance plans. Additionally, you will collaborate with third-party support and service vendors to ensure the network remains operational.