As a Senior Network Engineer with Rocket Software, you will be an integral part of a global, fast-paced IT organization dedicated to providing world-class service to software development labs and internal departments. Your primary mission will be to ensure that employees have access to reliable communication systems, enabling them to perform at their highest level. You will be responsible for implementing equipment installation plans based on specifications, maintaining each component of the network, and troubleshooting any issues that arise. Your role will involve monitoring and maintaining Rocket Software's corporate network and voice components, assessing the functionality of network routers, switches, and related equipment to ensure compliance with corporate and industry standard best practices. In this technical leadership position, you will collaborate with a team to design complex infrastructure solutions and deliver projects on time and within budget. You will identify, analyze, and resolve system issues, reporting on deficiencies in configuration, process, and documentation while developing and recommending corrective actions. Your collaboration with senior team members will be crucial in influencing and suggesting improvements that aid in the design of technical solutions. Additionally, you will have the opportunity to mentor junior team members, sharing your expertise and knowledge to foster their growth. Your essential duties will include maintaining and monitoring network infrastructure for availability and performance, evaluating new networking technologies and strategies, and participating in project planning and delivery activities. You will manage multiple projects and work streams concurrently, ensuring timely and budget-conscious delivery. Responding to network and voice-related incidents, troubleshooting issues, and providing remediation plans will be key aspects of your role. You will also maintain standard operating procedures, diagrams, and maintenance plans for network and voice operations, collaborating with third-party support and service vendors to ensure the network remains operational.