Alliant Energy - Madison, WI
posted 2 months ago
Alliant Energy is seeking a motivated Sr. Network Engineer to join our team in Cedar Rapids, IA or Madison, WI. In this role, you will operate as part of a dedicated team of IT professionals responsible for maintaining network, telecommunications, and voice infrastructure. Your primary responsibilities will include providing support and implementation of data, telecommunications, and/or voice technologies, as well as resolving problems in a customer-oriented environment. You will be expected to communicate effectively, both verbally and in writing, and work collaboratively within a team while also being capable of self-directed tasks. Leadership is a critical aspect of this position, as you will be providing technical guidance to junior team members. As a Sr. Network Engineer, you will resolve medium- to high-complexity technical issues that arise through the Information Technology Help Desk and other channels, ensuring that data, telecommunications, and voice technologies are functioning optimally during and outside of core business hours. You will interact and cooperate with both internal and external support groups to facilitate the resolution of technical issues, thereby improving system availability and meeting Service Level Agreements (SLAs). Your role will also involve planning and collaborating with team members to research, design, implement, monitor, maintain, and support key network, telecommunications, voice, and collaboration infrastructure, establishing a stable environment for Alliant Energy. Additionally, you will coordinate the resolution of planned changes, upgrades, or outages of integrated network technologies and participate in corporate disaster recovery efforts. Providing continual technical expertise in the evaluation, planning, analysis, development, and implementation of data, telecommunications, voice, and collaboration technologies will be essential. This includes creating roadmaps, processes, and procedures for both project work and general organizational growth in conjunction with other engineers and management. Mentoring junior engineers and assisting with the development of guidelines and tools for position duties will also be part of your responsibilities. You may participate in on-call rotations, including outside business hours, and must be prepared to travel as required.