Senior Network Systems Engineer - Information Technology

About the position

The Senior Network Systems Engineer position at Southeast Missouri State University (SEMO) is a full-time role within the Information Technology department. The primary responsibilities include monitoring network performance, analyzing network traffic, troubleshooting issues, and providing solutions to network problems. The engineer will also plan, design, and implement the campus network topology, create and maintain firewalls for network security, and develop strategies for network security. Additional responsibilities include managing the campus IP space, designing and maintaining VLANs and subnets, implementing core TCP/IP services, and planning the installation of network hardware. The role requires collaboration with IT management on disaster recovery solutions and involves research on new technologies.

Responsibilities

• Monitor network performance, analyze network traffic, troubleshoot, and provide solutions to all network problems
• Plan, design and implement the campus network topology
• Create and maintain firewalls for network security
• Develop, implement, and monitor network security strategies
• Manage the campus IP space
• Design and maintain VLANs and subnets to optimize and secure the campus network
• Implement and support for core TCP/IP services (DHCP, DNS, VPN, etc.)
• Plan installation of network switches and other network hardware
• Troubleshoot network connection issues
• Develop, document, and maintain policies and procedures for network administration
• Management of servers and application environments critical to network services
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases
• Work with IT management on disaster recovery solutions
• Analyze and recommend solutions to improve overall performance, redundancy, and scalability of infrastructure
• Perform research on new technologies and provide findings through verbal presentations and written reports

Requirements

• Bachelor's degree in Computer Science or related field
• Four years of network administration experience for senior level; eight years of network administration experience can substitute for the bachelor's degree
• Experience with Windows Server and UNIX operating systems
• Experience setting and maintaining firewalls
• Experience setting up and administering TCP/IP services such as DHCP, DNS, VPN, etc.
• Experience programming/scripting to automate network monitoring and configuration tasks
• Experience in a multi-platformed network environment
• Detailed knowledge of various LAN topologies and wiring methods
• Experience in network monitoring and troubleshooting related to network performance, including availability, utilization, and throughput
• Detailed knowledge of a variety of applications and hardware in a networked environment
• Available after hours and/or on weekends to install and maintain hardware or software components and to troubleshoot any network service interruptions
• Ability to work independently with limited supervision as well as part of a team
• Excellent interpersonal, verbal, and written communication skills
• Demonstrated experience and understanding of quality customer service