Senior OnBase Systems Administrator - Remote

$100,000 - $140,000/Yr

WPS Health

Full-time - Mid Level

Remote

About the position

WPS Health Solutions is seeking a Senior OnBase Systems Administrator to join our team in a remote capacity. As a leading not-for-profit health insurer and federal government contractor, we have been dedicated to making healthcare easier for our clients for over 75 years. In this role, you will be part of a team that functions as application owners, supporting Commercial Off The Shelf (COTS) solutions from end to end. Your responsibilities will include assisting or leading installations and upgrades, researching security resolutions, and resolving customer incident reports while investigating proactive solutions to enhance our systems. In this position, effective communication skills are paramount. You will need to interact professionally and effectively with staff, management, vendors, and other stakeholders. The ability to influence others through clear explanations of facts, policies, and practices is essential. You will also be expected to explain technical subject matter to non-technical audiences, ensuring that all team members are on the same page. We are looking for someone who enjoys building something new and is eager to play an active role in evolving our financial systems team. Collaboration with senior team members and other IT teams is crucial, as is the passion for assessing current processes and identifying potential system enhancements to improve customer use of financial data. You will work independently with general supervision, demonstrating flexibility and organization in managing your work effectively and efficiently. This role offers the opportunity to work in a thriving Agile SCRUM-based environment, collaborating with a diverse team and supporting highly visible solutions that meet the growing functional demands of our business. You will gain experience working on complex OnBase enterprise platforms and will be driven to provide in-depth root cause analysis, design, and support for departmental systems. Additionally, you will be contributing to an organization that serves our Nation's military, veterans, Guard and Reserves, and Medicare beneficiaries.

Responsibilities

• Assist or lead installations and upgrades of OnBase systems.
• Research security resolutions and resolve customer incident reports.
• Investigate proactive solutions to enhance system performance.
• Communicate effectively with staff, management, vendors, and stakeholders.
• Explain technical subject matter to non-technical audiences.
• Collaborate with senior team members and other IT teams to evolve financial systems.
• Assess current processes and identify potential system enhancements.

Requirements

• U.S. Citizenship is required due to Department of Defense restrictions.
• Bachelor's Degree in a related field or equivalent post high school and/or related work experience.
• 3 or more years of related work experience as an OnBase administrator or in a similar position.

Nice-to-haves

• Ability to prioritize tasks and deal effectively with competing priorities.
• Proficient in writing SQL statements in a relational database.
• Knowledge of report creation using Business Intelligence (BI) or other reporting tools.
• Hyland OnBase Certified System Administrator (OCSA) certification is desired.
• Hyland OnBase Certified Workflow Administrator (OCWA) certification is desired.

Benefits

• Remote work flexibility
• Performance bonus and/or merit increase opportunities
• 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services starting DAY 1
• Employee Resource Groups
• Professional and Leadership Development Programs