Senior Operations Coordinator

$65,000 - $65,000/Yr

Community Housing Innovations - New York, NY

Full-time - Mid Level

New York, NY

Social Assistance

About the position

The Senior Operations Coordinator at Community Housing Innovations (CHI) plays a crucial role in ensuring that the agency's internal processes and infrastructure effectively support its mission-driven initiatives. This position involves a combination of administrative and technological responsibilities, including overseeing special projects, managing information systems, and coordinating various operational functions under the supervision of the Director of Operations.

Responsibilities

• Ensure ongoing maintenance and updating of information systems and infrastructure, including hardware, software, and database applications.
• Conduct needs assessments and oversee the selection, purchase, and maintenance of all office equipment and supplies.
• Assist in training staff on new software, computers, and office equipment.
• Maintain all CHI camera systems, including new installations and updates.
• Serve as a liaison between agency staff and NST.
• Coach, mentor, prioritize, and assign daily responsibilities for the administrative staff.
• Manage CHI Corporate Documents, both paper and electronic; maintain master grant and contract files, letters of agreement, insurance certificates, contracts, leases, and other legal documents.
• Communicate with landlords regarding maintenance, health, and safety concerns of sites.
• Coordinate ordering of food with food vendors and reconcile invoices.
• Complete monthly health and safety inspections of sites and oversee city fleet and drivers with the fleet manager.
• Facilitate ID creation and uniform assignment, and oversee maintenance staff in Brooklyn and Bronx.

Requirements

• Bachelor's degree in a related field required.
• 5-7 years of relevant experience acceptable in lieu of education requirement.
• Required to obtain a Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless shelters (F80) within the first 30 days of employment.
• Required to obtain OSHA 30-Hour Online Training for Construction and General Industry Course within the first 90 days of employment.
• Required to obtain a Food Handlers Certificate from a credentialed company through the Department of Health.
• Excellent verbal and written communication skills; proficiency in English required.
• Intermediate or expert level proficiency in MS Office (Word, Excel, PowerPoint, Access), Outlook, and on the internet.
• Valid driver's license.

Nice-to-haves

• Experience in facilities management or operations coordination.
• Knowledge of safety regulations and compliance standards.
• Experience in a non-profit or community service organization.

Benefits

• Generous paid time off
• Personal and sick days
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Employee perks through Working Advantage
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans